Victra is a Verizon Authorized Retailer in Newark, OH, striving to create the best possible experience. The store offers a full range of wireless devices, accessories, and services. Reviews highlight outstanding, world-class customer service. Representatives are described as very outgoing, helpful, patient, knowledgeable, friendly, and efficient. Staff are willing to help immediately and go above and beyond to solve issues, offering replacements quickly and helping with new lines, plan adjustments for a more affordable bill, and new services like home internet. The experience is delightful and highly recommended, with consultants making the process easy for first-time buyers and existing customers alike.
The associate was so personable warm friendly and knowledgeable. I left with a new phone and a happy heart.
December 2025
Amanda & Izaiah were very friendly, provided amazing service! Definitely recommend!
August 2025
The workers were super friendly while I waited to transfer data to my new phone and made sure the whole process was smooth. Nice, welcoming, and professional. Thanks to Amanda especially, she was so kind and fun!
