Shoe Dept. Encore is a family-friendly footwear store offering a wide selection of brand-name shoes, handbags, and accessories at affordable prices. The store features the latest trends for women, men, and kids, with options in extended sizes and wide widths to ensure a good fit for everyone. Popular brands such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, adidas, New Balance, and Converse are available, though selection may vary by location. The large stores provide plenty of space to browse comfortably, and TV entertainment areas are available for men and kids. Many customers find good deals, with frequent sales and clearance items, making shopping affordable. The staff is generally helpful, with some employees going out of their way to assist, as one reviewer appreciated a kind associate who found exactly what was needed. However, experiences can vary; some customers have noted moments of disorganization or unprofessional behavior. Overall, Shoe Dept. Encore is considered a reliable place to find stylish, well-known shoes at decent prices, with a focus on variety and customer service.
Joseph S. in Eastwood mall was very personable sales associate and gave me a great experience getting a pair of adidas shoes that would work for my foot. Very knowledgeable and even commented on the hoody me and my wife was wearing. He made us feel welcome and did not pressure us at all. So thank you Joseph.
April 2025
Got some new steppers We got there a few minutes before closing and yet they still let us in and found what I was looking for thanks to the employees there great job thank you much
October 2023
First bad experience here and this is the only place I get shoes. Girl with the red hair had a bad attitude not only towards us but other employees. Then I found a boot I wanted but they couldn't find the box and refused to look online so I could order them. I will be back and hopefully she won't be there.
