6261 Youngstown Warren Road Suite 80, Niles OH 44446
“I’ve had several pairs of Red Wing boots and they are amazing. I bought a new pair about a month ago and there was something wrong with the tongue attachment on the inside. I took the boots back and Gabby was the young lady who helped with the issue. She was amazing with her customer service and her knowledge of the product. She went the extra mile to make sure I was satisfied with the results. If only we had more employees in the workforce like Gabby. Quality in product and service!”
907 Great E Plaza, Niles OH 44446
“Just went in to exchange shoes to a smaller size. I did not have any problems doing so, I did have the receipt. Customer service was okay, nothing to brag about. I did not have to wait in a long line. I got right in and right out. The store looked clean.”
5555 Youngstown Warren Road, Niles OH 44446
“I had such a great experience at Journeys! The team was super helpful without being overbearing—they let us browse and do our thing, but were right there when we had questions. The associate I worked with was amazing at sales in the best way possible: she gave genuine suggestions, explained things clearly, and I actually ended up buying exactly what she recommended. It didn’t feel pushy at all—just relaxed, friendly, and professional customer service. Honestly refreshing to see these days!”
5555 Youngstown Warren Road Ste 322, Niles OH 44446
Eastwood Mall, 5555 Youngstown Warren Road Ste 916, Niles OH 44446
“Joseph S. in Eastwood mall was very personable sales associate and gave me a great experience getting a pair of adidas shoes that would work for my foot. Very knowledgeable and even commented on the hoody me and my wife was wearing. He made us feel welcome and did not pressure us at all. So thank you Joseph.”
Eastwood Mall, 5555 Youngstown Warren Rd Unit 412, Niles OH 44446
“I had such a wonderful experience today at Reyers, all thanks to Stacia. From the moment I walked in, she was incredibly kind, patient, and genuinely focused on helping me find exactly what I needed. She took the time to understand what I was looking for and made the entire process of choosing a new pair of Hoka shoes feel easy and enjoyable. Her knowledge and attention to detail really stood out, and I never felt rushed or pressured—just well taken care of. It’s rare to come across someone who combines professionalism with such a warm, personable approach. If you stop into Reyers, I highly recommend asking for Stacia. She made what could have been a simple purchase into a great experience I won’t forget.”
5555 Youngstown Warren Road Suite 667, Niles OH 44446
“Ordered some shoes and they never came and I couldn't find out why until I called the store in Niles and Heather got on the phone with customer service and straightened it out for me,Love JD Sports and thank you Heather for awesome Customer service I will definitely be giving JD Sports more of my buisness. To JD Sports Corporate,Thank you for responding but I didnt have a great experiencewith JD Sports Corporate,I had a awesome experiencebecause Heather from your local store in Niles made it awesome on your end at corporate I found nothing but rudeness and disregard for my refund ,Heather at the Niles Ohio Location should be a Trainer in Customer service on a Corporate level,Heather and Heather alone is the only reason I will ever give JD Sports my buisness again.”
914 Great E Plaza Unit 914, Niles OH 44446
“Every time I come in they are always welcoming! :) Always new brands and great styles. Love coming here it's always clean and organize and great pricing too. Keep up the great work ladies.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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