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March 2024 by Kirk Sandoe
Second time in a month I had problems getting my packages from these idiots. The first time they had it in their facility for 4 days when I live 45 minutes away. This time they tried to deliver it to an address in North Jackson. I wish there could be a ZERO star review.
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February 2024 by Patricia Watson
Fedex drivers do not know the difference between steps & a front door!! Tried to call him back to put the large box by the door. He heard me, but keep driving!!!! I wish I had his nsme!!
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February 2024 by April Fennell
Enjoys going to work everyday!
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February 2024 by Sara Ramic
I sent 3 boxes via Ground two weeks ago from Clermont FL to CLE Ohio. The boxes contained every article of clothing my 16yr old owned. 2/3 boxes were lost, somewhere in FL. Travis from the N Jackson terminal was nothing short of amazing. He calmed me down, acknowledged the mistake, and did NOT give up until he found our boxes!!!! He texted me, for hours after our phone call with several updates. Travis and the N Jackson terminal set a new precedence for the PURPLE PROMISE <3
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December 2023 by Sam Kulifay
Terrible, II filled a complaint with FedEx about this location and I encourage everyone else to also. They didn’t even attempt to deliver my package, just sat in the drive and then left had to run them down with my car to get my order
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December 2023 by Michelle Longstreet
2 days straight my package was on the truck for delivery and it wasn't delivered either day! Both days I received email it was delayed and on truck for the next day! I called FedEx today and was told it will be here tomorrow! We shall see!
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December 2023 by Bonita Manning
Packages delivered to wrong address and I don't get them, this is the worst shipping co. Ever. They have the worst reputation of delivering to the wrong address all the time and they don't care about customer service. Train your people better!!!
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October 2023 by Danielle Putt
They said they made a delivery attempt yesterday and we watched the door all day. No one showed up. Called last night and customer service was useless. Waiting all day here today - no show. Too bad they can’t hire people who actually take pride in their work. Ridiculous.
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October 2023 by Jim LeCerf
Why is it only FedEx that has problems delivering packages? Every single time they say I'm not home and can't even bother to even leave a missed delivery tag? I'm home! No one else gives me these problems. I am at 5 attempts and counting.Please everyone, do not use FedEx. Save yourself the trouble.
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August 2023 by Destiny Gange
My child's School keeps using FedEx to deliver school supplies and electronics and several times I have either not received the package at all, or it is thrown on my porch broken they don't even get a signature, the driver signed for my package. they aren't even doing the only job that they are supposed to be doing.
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August 2023 by LK
These people do not care. My package has been delivered to the wrong house around 7 consecutive times. Every time this happens FedEx “investigates” and determines it’s on me to contact the seller because the package was delivered. Requested notes are not added to the account and the problem is not corrected no matter how many times you call. Use FedEx if this sounds appealing to you.
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August 2023 by Joe Eisenbraun
Worst delivery service! They threw my package in a ditch by my drive because they dont like my long lane. Luckily i was leaving for work and seen it. The next delivery wasnt even at the right address of street. Luckily i new who it was and they called. I cring every time i see a shipment comming from them.
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June 2023 by Mike Love
Shipment tracking was perfect for a whole week watching my products go and when it hits the North Jackson Ohio facility it doesn't move for days they won't deliver. Very poor service. And forget about trying to talk to a live person at that local facility .That's why I don't ship with FedEx
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June 2023 by sophia g. loren
Had to report a driver for speeding through a private Condominium Property. These drivers should know better, the signs are posted 20miles an hr, not 40.
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May 2023 by John Mousie
I wish I could have given 0 stars. Fed Ex delivered my Walmart order to the wrong house. I never did receive my package. I contacted them and they refuse to take any responsibility on the matter. All they keep telling me is that they delivered it. They should take a picture of your package or packages on your porch when they deliver them and text or email it to the customer, like Amazon does. Fed Ex is the worst.
