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“Awesome, Diane is terrific!! 5 stars.
Everything she explained was exactly what she said. Great ride, conveint and easy to rent a quality car!! Good price! Loved that ride.”
“My experience with Enterprise was a tale of two locations. Initially, I was assigned a vehicle that had an odor and did not meet expectations. Fortunately, the team provided a replacement that I was very happy with.
I found the service at the Westlake, Ohio branch to be consistently unhelpful and dismissive; they frequently redirected me to the North Olmsted location instead of assisting me directly. In contrast, the staff at North Olmsted were professional, friendly, and went out of their way to be helpful.”
“Took 16ft truck from Ohio to Texas. Avg 10mpg. Truck was comfortable with good AC. Tires were good. Top speed set about 77 but you don't need to go faster in that kind of truck anyway. Just beware of that limit when passing other trucks or you'll upset the four-wheeler behind you. LOL. It will teach you to have patience with the big-rigs.”
“Really pleased with the staff (very professional and accommodating) and the vehicle. Opted for a mid-size sedan and got a Chevy Malibu. First time in a Chevy and loved it. The location of this car rental is very close to where I live and I plan on renting from them again.”
“Mr. Teyvion (5star), my avis representative was amazing very informative walked me through what I needed to know and was very patient and thorough..great customer service. only four stars because they didn't have my vehicle available. But I saw it was(online) but a *third party site, available. Calmly and patiently he informed me when most likely my available my car would be available which is awesome can't wait to rent from them”
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“Chandler was outstanding! Very patient, explained things thoroughly, found the answers to the many nonstandard questions we had. Helped us get our electronics connected and made sure we understand how to adjust everything in the vehicle.”