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“Awesome, Diane is terrific!! 5 stars.
Everything she explained was exactly what she said. Great ride, conveint and easy to rent a quality car!! Good price! Loved that ride.”
“My experience with Enterprise was a tale of two locations. Initially, I was assigned a vehicle that had an odor and did not meet expectations. Fortunately, the team provided a replacement that I was very happy with.
I found the service at the Westlake, Ohio branch to be consistently unhelpful and dismissive; they frequently redirected me to the North Olmsted location instead of assisting me directly. In contrast, the staff at North Olmsted were professional, friendly, and went out of their way to be helpful.”
“Took 16ft truck from Ohio to Texas. Avg 10mpg. Truck was comfortable with good AC. Tires were good. Top speed set about 77 but you don't need to go faster in that kind of truck anyway. Just beware of that limit when passing other trucks or you'll upset the four-wheeler behind you. LOL. It will teach you to have patience with the big-rigs.”
“Mr Arthur and crew are very workable very helpful very informative friendly these people are like family that been helping me get through a lot making sure I stay in the car so I can go make money they going to work with you it's a great place I don't want to go nowhere else I haven't been nowhere else but here and make sure all the time their cars be decent working good especially under the conditions when you doing Uber these cars take a pounding but they keep me in something nice and new thanks Mr Arthur you guys got a great thing going keep it up”
“Mr. Teyvion (5star), my avis representative was amazing very informative walked me through what I needed to know and was very patient and thorough..great customer service. only four stars because they didn't have my vehicle available. But I saw it was(online) but a *third party site, available. Calmly and patiently he informed me when most likely my available my car would be available which is awesome can't wait to rent from them”
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“Chandler was outstanding! Very patient, explained things thoroughly, found the answers to the many nonstandard questions we had. Helped us get our electronics connected and made sure we understand how to adjust everything in the vehicle.”