“They helped me find a dress really last minute and were kind about it. They were super helpful and have very good dresses in stock. They were just amazing in general”
“The ladies here are amazing. I bought some bras online but had to return because they didnt fit. I was going to order the size i thought i needed and she asked how the fit was with the size I bought and she guessed the problem with the size im currently in and she told me exactly what size I needed. I was skeptical but ordered the size they told me and they fit perfect!!!! I was wearing a big hoodie too, so they know without even looking at me!”
“I stopped into today, mid-workday, needing to buy a shirt that I intended to wear out of the store for the rest of my workday. The staff was incredibly helpful and even steamed the shirt for me. After a quick change in the fitting room, I was on my way for the rest of my day. Very appreciative ...
Thank you to Emily & Hailey for your help today!”
“Was here the other day with some friends and one of the employees with blue hair was pretty mean to us, and seemed like she didn't want us in the store, we did ring out with someone else who was much nicer though. Overall a nice store other than the one employee”
“Ciara made my first visit back to Hot Topic in nearly 15 years absolutely fantastic. From the moment I walked in with a pretty out‑there request, she was patient, kind, and never once made me feel rushed or like I was asking for too much. She answered every question I had, went above and beyond to help both my daughter and me, and made sure we left completely happy with what we found. I could not be more pleased with the experience, and because of Ciara’s outstanding customer service, I will definitely be returning to this store.”
“Irina helped us sooo much with sizing for a wedding! She got group of 6 our measurments and made sure we were all happy. She was communicative and checked on us several times to make sure everything was going smoothly. Look for her if you need help!”
“Great JCPenney Very nice. people Great Clothes Great salon Great
Disney Store There Was This Disgusting Drink In The Disney Store Still Great Disney store And JCPenney I. Went Here Yesterday It was A Great JCPenney Adventure After All”
“While they couldn’t take any of my jeans due to them being distressed, the associates were very kind and helpful and prompt in reviewing my items! Will be coming back. Super cute finds.”
“I had an issue with my original order, and I can honestly say this was some of the best customer service I’ve received in a long time. The team responded quickly, communicated clearly throughout the process, and corrected everything without hesitation.
I live in Nevada and they’re located in Ohio, so I was especially impressed by how smoothly everything was handled from start to finish. They’re also the only shop I’ve been able to find that carries my favorite essential oils in the specific scent I love, which makes their service even more appreciated.
The replacement arrived perfectly, and the extra item included was such a thoughtful and unexpected touch — it truly showed care and intention.
Mistakes can happen anywhere; how they’re handled is what matters. VTrendz handled this beautifully. I’m very grateful for the swift correction, continued communication, and genuine customer care, and I’m absolutely looking forward to ordering again — and often.”