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“The best place to go for your hardware needs.The staff there are helpful and awesome.Been going there for over 40 years.I have never been disappointed.They are family.”
“Just had a great customer service experience at this store. Rob, the manager, helped us with a deck stain order that I ordered incorrectly online. He got us the product we wanted at no additional cost and he was friendly and efficient. We’ll be shopping his store from now on.”
“I've gone to Dunn hardware for virtually all my paint, plumbing, electrical, and miscellaneous hardware needs for over 40 years. Despite several different owners over the years, they have consistently maintained great customer service, a clean and orderly store, great product selection, and fair prices. I would highly recommend Dunn Hardware to anyone needing hardware supplies.”
“This is a classic paint store with knowledgeable employees. I don't know why anyone would go to Home Depot, where their best paint is average at best and the staff knows nothing about paint. It's also locally owned, not a corporate store like Sherwin-Williams.”
“Okay so Sherwin-Williams calls me out of the blue to make sure everything has been okay with myself and my company so I couldn't help but going in and grabbing a couple gallons it is a win-win!”
“I needed to find paint swatches to match a project, so I brought in a piece of the cement color that I needed to match. Janaya, the assistant manager, helped me. Janaya was terrific; she was patient and incredibly upbeat and friendly. I so appreciate the time and care that was taken with me!”
“I came to this location for the color matched caulk. This worked out great! I bought a gallon pail of the caulking and a sausage tube caulk gun, loaded up the gun with a paint stick and off I went! It matched very good!”
“I meant to post this a few months ago, Brandon helped me figure out the best stain for matching existing paneling boards. He used my panel board sample to get the stain very close. I just applied it and it looks fantastic. Honestly, he was great and my basement room looks terrific. Thanks again!!”
“Sherwin Williams has great customer service and also an excellent variety of paints and painting products.
I’m a repeat customer and very happy with each purchase.”
“After having a return rejected at parma location because of no paper receipt the worker here found my receipt using my rewards card and returned my new and unopened product without any trouble. Great location and will back you with great customer service!! Shop this location when you can!!”
“Andrew was amazing and over the top!!!!!! He spent the time with me to get the color just right and vinyl compliant. We tossed around a few options...primarily color match and found a stock color that is basically the exact color we wanted.
He was patient, wise, professional, pleasant, and effective!
Very happy repeat customer!”
“I like this location. The parking isn't the greatest, but they reserve two spots for Sherwin Williams customers. Always clean and organized. The gentleman was helpful and quick to fill my order of 12 gallons and carried the heavy ones to my car.”
“Charlie and the team were absolutely amazing at helping us resolve a quality issue.We had a quality issue with a product we bought previously. The team listened to our concerns, asked great diagnostic questions, and tested the paint we bought back in.Their expertise was able to figure out what went wrong. And replaced with new paint. They tested the new paint for us to ensure we were receiving the best quality product.While experiencing a quality issue with the Sherwin Williams paint is not ideal. The upheld guarantees and customer service in helping resolve the issue will keep us coming back again and again.The replacement paint was perfect, and exactly what we have come to expect when using Sherwin Williams paint.”
“My go to place on Madison Avenue in Lakewood, Ohio for all my hardwood floor refinishing needs. Customer service is excellent and Manage and co manager willing to help.”
“Jon at the Brecksville store was very helpful and knowledgeable! I appreciate his professionalism, including verifying with my boss that I had permission to use the account. I was impressed that since they didn't have the base of the product I requested, he gave me a superior product for the same price. That plus top quality products make the job much easier!”
“I have purchased so many things here! The people are so nice and helpful. I was there today for some scotch tap 4 people offered to help me in less than 5 mins! They are sooo nice! Check out was super fast. I have also had keys made here! Thank you Ace!”
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“I recently had the pleasure of shopping at Sherwin Williams, and I must say, the experience was exceptional thanks to their store manager, Tristan.
From the moment I walked in, Tristan greeted me with a warm, professional attitude and took the time to understand exactly what I was looking for. His knowledge of products and color options was impressive, and he was more than willing to offer personalized recommendations based on my project needs.
Tristan went above and beyond to ensure I had everything I needed. I left with confidence in my purchase and will definitely return to this location for all my future painting needs. Thank you, Tristan, for making my experience outstanding!”