Burgers Ace Hardware is a local store that prides itself on personal service and community connection. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to assist. For instance, one employee retrieved an out-of-stock item from the basement, showcasing their dedication. Many reviews highlight the kindness and patience of the team, making every visit pleasant. Customers often remark on how helpful the staff are, with one reviewer noting that someone always asks if they need help. This level of service creates positive experiences, whether it is for fixing complex issues or getting a new Honda key fob made quickly and efficiently. One customer had a particularly great experience with Garret, who assisted them in finding the right bolts, ensuring they were the correct spec before checkout. Another reviewer praised the exceptional five-star customer service while purchasing a new grill, mentioning a personal phone call to discuss the order and assistance with out-of-stock items. The store offered curbside assistance and even suggested home delivery for heavier items, ensuring convenience for customers. With a large inventory and a commitment to being "the Helpful Place," Burgers Ace Hardware is a go-to destination for quality products and outstanding service in the neighborhood.
The older gentleman that assisted me was very helpful.
July 2026
They went above and beyond on delivery the night before a holiday weekend and even came back after I had trouble starting what they delivered and walked me through it. Great and helpful team.
June 2026
Stopped in a neighborhood ACE Hardware store for a few items. The location was accessible and they had all of the items I wanted; some of them on sale.