The Verizon store receives positive feedback for its helpful and friendly staff. Customers appreciate the patience and respect shown by employees, especially those who assist seniors or first-time buyers. One customer noted a positive experience with a staff member named Zoe, who was very patient and cordial, making the process easier for someone not up-to-date with technology. Another reviewer highlighted the helpfulness and efficiency of a young employee at the North Ridgeville location, while Zach was commended for being patient, kind, and explaining options thoroughly. The store manager, Shane, was described as knowledgeable and efficient, making the purchasing process quick and smooth. However, some issues with data transfer were mentioned, including messages not transferring properly and the importance of checking your new phone before leaving the store. Despite these technical hiccups, most customers expressed satisfaction with their new phones and the overall service, indicating that Verizon staff are helpful, respectful, and capable of providing a good customer experience.
Tyler is professional and knowledgeable. Will do business with this Verizon store again.
April 2024
Talked with Shane and got a new Samsung at a great price. Thanks again Shane.
April 2024
The young man who took care of me was helpful, efficient, and respectful. I did not ask his name, but I’m sure they can tell you who was working at the North Ridgeville store on April 1, 2024 around 1pm
