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“I came here to order a new phone for my husband from a deal i saw online and I walked out saving money on my bill with a brand new phone for myself as well! They were quick and easy to work with. I will always recommend this location for anyone with cellphone needs.”
“10/10 experience all around! My go to phone repair and accessory store. The owner and staff are amazing! I will not go anywhere else besides here! I come here at least a few times a month to get new screen protectors and cases because they are the most reasonably priced out of any phone store I’ve been to! At&T tried charging me 60+ for a case I found for $15 over here! I won’t go anywhere else!”
“El was awesome. He was very knowledgeable and helpful. He got us set up with 4 phones after we first tried another location in Lorain. I will definitely recommend him.”
“Bill did a great job, another local shop couldn’t/wouldn’t make the effort after charging me $160, don’t go there, you’ll go “broke.” I could tell from speaking with Bill, he’s got the knowledge and experience. Don’t waste your time anywhere else, just go to Procom.”
“Madison is an amazing associate! I’m always nervous about phone/tech stuff, but he was incredibly helpful and reassuring. All questions were answered and I walked out with confidence. Thank you so much!”
“Gi gi is the best ever thanks to her greatness I have been a loyal customer of that store for about 22 years and and still going. It's so amazing to the greatest employee like her thank you so much Boost Mobile for having a awesome employee”
“Salem and Shane were super helpful and supportive. They provide excellent and quality service and answered all my questions! Salem was very patient in helping me with my broken screen protector and even cleaned my case for me!”
“Took my iPhone to have the screen replaced and Mo only charged me for the broken screen protector. He was very nice and honest. The original quote he sent me for the original job he was going to do was priced very competitively. We will bring our devices to him in the future. Thanks again Mo.”
“Mekhi was a delight to work with. I am the worst technical person, and he was able to walk me through exactly what I needed and did not try to over sell me. Transferring my data took some time, and he was very patient and pleasant. Prior to waiting on me, he dealt with a very belligerent customer who was calling names and demanding a manager. Mekhi was very calm and professional handling the client and the situation. Meki is a keeper!”
10AM - 8PM
167 Market St, Westlake
Mobile Phones
“I walked into the Westlake AT&T store and was greeted by Shawn. Turned out Shawn was the manager of the store and a fine gentleman and very competent and knowledgeable about all products. I wound up upgrading my phone and obtaining a new Apple Watch. Shawn took care of the whole process with ease and in approximately an hour and a half had everything transferred and set up without any issues. I highly recommend anyone looking for AT&T service or products to use this Westlake store. I have been in other ATT stores and they do not compare to the service or attention given at this location.”
11AM - 8PM
515 Abbe Rd N ste D, d, Elyria
Mobile Phones
“I recently visited Dungeon, and I was blown away by their extensive collection of vapes and glass pieces. The variety they offer is truly impressive, catering to a wide range of preferences. Not only that, but the prices are fantastic, making it a go-to spot for affordable yet high-quality items. Has, the person who assisted me, was knowledgeable and provided excellent customer service. Dungeon is definitely a top choice for those seeking a diverse selection, great prices, and a friendly atmosphere. Highly recommended!”
“My mom and went into the store with a complicated problem and Ashley helped us so well. She knew exactly how to help. She was professional, very kind, knowledgeable and had a smile the whole time. Ashley made everything feel easy and seamless. She rocks!!!”
“Highly recommended. They’ve always helped me when I had questions. Vince is great and very easy to deal with and is my “go too” contact. Even though my purchases have been small (<$30 each) they still treat me well. Prices are always very reasonable. If you need anything in the radio/public safety realm, give them a call or stop by!”
“That girl Aisha need a raise hands down she's was the best employee I've had a reaction with helped me set up new phone installed screen protector WITH NO BUBBLES everything was hands down best experience i have had in a very longtime will definitely be back for a new watch”
“When I stopped in the store was busy. While I waited I noticed the staff interacting with other customers. They took the time to provide assistance regardless how busy it was. It was clear they provide great customer service. When it was my turn, Frankie helped explain costs involved with a new phone and was even able to lower my phone bill. I highly recommend this store.”
“The Avon, OH store was helpful with my upgrade. Alec, Assistant Manager, was professional and explained how to transfer my data into my new phone. My old phone was not cooperating so I did it at home. Thank you!”
10:30AM - 7PM
466 Abbe Rd N, Elyria
Mobile Phones
“The girl who took care of my husband's phone was great, very respectful, and as I was having difficulties with my own phone, she still was nice and not rude about it. I already felt embarrassed about my card not working! She is a great worker!”
10AM - 8PM
680 Chestnut Commons Dr, Elyria
Mobile Phones
“I had such a fantastic experience here. DELIA AND OWEN are incredible at their jobs and did everything and more for us to get every good deal and feel welcome. Even during busy holiday times Delia made sure we were taken care of and answered every single question we had. WE LOVE DELIA”
“Staff members were very friendly and courteous upon entering. They were knowledgeable and helpful in finding the item I needed and since I have a disability, they assisted me as I was leaving.”
“Friendly no BS salesman made sure I was on the right plan for me didn't try to over sale me anything. Wasn't able to help with what I truly needed but gave me good direction to start.”
“Rolando was great. He was extremely helpful and made the experience simple all while helping someone else at the same time. I think Abdullah just got off his cycle recently so I wouldn’t pay mind to his review.”
“My screen was busted went in they shipped a new one overnight phone was fixed the very next day I highly recommend anyone with a phone issue to come here what a wonderful experience 5 stars”
“I recently switched from Verizon to MetroPCS, and my experience could not have been better. Jessica made the entire process incredibly smooth — she was reliable, quick, and extremely helpful. I just purchased a new phone, and she guided me through every step with professionalism and a positive attitude. There were no headaches, no long waits — just fast, efficient service. It’s rare to find someone who makes a transition like this so easy and stress-free. Thank you, Jessica, and thank you MetroPCS for providing such outstanding customer service!”
“Went in there today with my elderly aunt to get her a new phone. The young man that said he was one of the owners was amazing! Gave us a great deal and transaction went so smooth. When I leave AT&T next month, I’m switching to Metro PCS!”
10AM - 8PM
2219 E 42nd St, Lorain
Mobile Phones
“I switched to boost the other day, Nick made the process very easy. Took the time to understand what I needed and got me the best phone. He's also really funny and made my time at the store delightful.”
“This T-Mobile was excellent! From the moment we walked in, Abdallah was helpful, knowledgeable, and patient. He took the time to clearly explain options, answered all of our questions without rushing, and made sure we left with exactly what we needed. Customer service like this is rare. Highly recommend!”
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“Came into the North Ridgeville store with a number of problems on my phone and was frustrated to the max! Logan was an absolute help in assisting me with my emails, apps and questions. His professionalism and help was greatly appreciated. You are lucky to have him as sales rep…..Many thanks!”