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October 2023 by Kathy W.
Recently had work done at Caliber Collision on York Road in N. Royalton. This was our second interaction with them and Mike Adkins, General Manager. Our 2017 Roush Ford Convertible had extensive damage on the passenger side including wheels/tires and sheet metal work. Mr. Adkins ensured our vehicle was brought up to better than factory perimeters. All components of the car were checked to ensure no damage was undetected. The work performed was of a high quality due to the supervision of Mr. Adkins and his high expectations of his quality work force. He, also, was not above "hands on" work to ensure the job was completed in a timely manner. Caliber Collision is the only shop of this type to be considered for repairs to your vehicle.
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September 2023 by Andrew Matkovic
I recently had to take my SUV to Caliber Collision because of a sloppy paint job that a contractor did on the roads for the city that I live in. Caliber did an amazing job in restoring my car and they did it with professionalism and with courtesy. Mike, the manager at the North Royalton caliber collision was amazing and I’m happy that I got to work with him. The company definitely went the extra mile for me.Service: Painting
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September 2023 by Mike Sibits
Insurance repairs were completed due to someone else hitting my car. Caliber was extremely friendly and prompt, keeping me up to date along the way
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September 2023 by Gina Ferrentino
Great job repairing my brand new cars driver side door after it was swiped by a hit and run. Thank you for the wonderful customer service and great repair work to the body of the vehicle. I would definitely recommend this company to anyone looking for auto body work in the future!Services: Painting
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August 2023 by Crystal Gibson
Amidst a nightmare customer service experience from Progressive Insurance, the team at Caliber Collision stepped up to make sure that I was taken care of. The staff is committed to doing the right thing and took great care of me as well as doing excellent work on the needed repairs. I can’t say enough about how much I appreciate the high level of service I received from this team and I will bring any future work needed to them and I will refer any of my friends and family to them without a second thought.
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July 2023 by Paul Goldowski
They repaired back end of my car after someone ran into me. They arranged my rental car and and return of the rental. Caliber Collision made it as easy as possible.Services: Painting
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July 2023 by Timothy Mills
Excellent work and great customer service from start to finish Work was completed in a timely fashion and hassle free serviceService: Electrical
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June 2023 by Dennis Bartuccio
Top notch body shop. Customer service was great. Repair was impeccable. I will recommend them to anyone that needs automotive body repair. Thanks for a great experience to fix a not so great situation. ?Service: Body & Trim
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June 2023 by SirDips ALot
I brought my car in per the recommendation of my insurance company. They literally stole parts off of my vehicle. DO NOT USE THIS PLACE!!!!
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May 2023 by jerry formoso
Excellent service, communication and flawless repairs!Services: Painting
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May 2023 by Joel R
Very poor communication
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May 2023 by jenna zupancic
This place is wonderful and the service is out of this world. They even detailed it before I picked up! I highly recommend using their services!Services: Painting
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May 2023 by Amanda Smalley
Needed another part for a repair that had to be ordered through the north royalton location. They didn’t order it and I ended up waiting an extra month for a fix that should have been completed in days. This is after waiting months for them to ship the parts to the other site and a year from the original accident.Service: Body & Trim
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April 2023 by M K
The providers at Caliber Collision are wonderful. They took care of me throughout the process of my claim. The issues with supply chain really delayed the process, which was unfortunate. However, they were kind and kept me in the loop on the work being done. If this review was solely based on the folks that work there it would be 5 stars. When I got my car back I did notice some bubbles in the paint on my hood - very minor. Nothing I can do about that now. Overall experience was good.Service: Body & Trim
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April 2023 by Nikki Thorn
Caliber Collision was great to work with. I was in an accident and they took me right in with my insurance. Everything was fixed quickly and the car looks great! Jim and Cody were awesome and they made this experience so much easier.Service: Body & Trim
