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“The guys at this store are truly AMAZINGLY talented individuals !! Not only do the have a spot on “eye” for color match they sincerely care about their work! If you are looking for great quality paint and talented color specialist look no further than this specific store!!”
“We showed up within 10 minutes of closing Shawn was patient and answered questions pleasantly. We will visit this location again thanks to the quality customer service.”
“I have bought hundreds of gallons of paint and clear at the best price I could find from this place customer service here is the best I found yet, the most friendly and helpful supply store I know of. Thanks for Years of Great Service !!!!!!”
“Love this place for getting some really great deals on paint. The stuff is super knowledgeable about their stock and about painting topics in general. This has been such a money saver in being a new homeowner”
“If you need any paint or have any questions about paint. Highly recommend to stop in the store if you are in the area. Toni and Victoria were amazing. One of the best customer service experiences I have had.”
“This review is in regards to Jacob at the PPG Paint Store in Brooklyn, OH. Jacob was very polite, knowledgeable and helpful. We were working on a frustrating project and the recommendations he gave us far exceeded our expectations. I hope these comments find their way back to that store manager. They are lucky to have an employee like Jacob. Finding great customer service like he provides is a rarity these days.”
“After having a return rejected at parma location because of no paper receipt the worker here found my receipt using my rewards card and returned my new and unopened product without any trouble. Great location and will back you with great customer service!! Shop this location when you can!!”
“I called the store for general information about their paints and primers. It was my good fortune that Victoria answered the phone. She was patient, knowledgeable, and professional.
Victoria is a great ambassador for the Sherwin- Williams brand, and I hope she gets recognized. Kudos to Victoria!”
“The coolest manager.. Carlo.. Super pleasant. I walked in with a pain in the butt task.. And they got me the exact color match paint that I was looking for the best price. They really got the job done quickly and done right. Thanks Carlo. Thanks William.”
“Was helped by Ellen this morning. Absolute rockstar, top notch customer service. Answered my 40 million questions, was able to help me and a few other customers so gracefully without making anyone feel rushed. Wonderful experience.”
“Very helpful! Got me out of a jam when I was halfway through a plumbing project and realized I needed a Moen cartridge removal tool! Highly recommended!? Also, I love having the ability to purchase one or two screws/nuts/bolts. Big box stores only carry packs of 12 or more!”
“Been getting supplies from Westside for nearly 13 years. They KNOW what theyre talking about, and take care of their customers. We all miss Big Mike!
Best products in the state. Only Axalta distributor around worth doing business with ??”
“Sherwin Williams has great customer service and also an excellent variety of paints and painting products.
I’m a repeat customer and very happy with each purchase.”
“I have visited every SW store in the Cleveland area and this location is my favorite one. The store Manager Chris knows just as much as a any Master painter. And the rest of the staff is awesome as well. They are all very insightful and if they don't have a sure answer about an application, they will reach out to their corporate experts and call you back with the information you need. This store gets my Top Notch Approval ??.”
“They are the absolute best hands down. Not once have they ever let me down. They're honest and trustworthy. No matter if it's a large project or a routine maintenance project. They have the stuff you need more than likely and staff that is knowledgeable.”
“My go to place on Madison Avenue in Lakewood, Ohio for all my hardwood floor refinishing needs. Customer service is excellent and Manage and co manager willing to help.”
“I don't go here often, but when I do they always seem to have what I need. Can't find it? No worries, just ask and their friendly staff will find it for you”
“I went in there 02/13/26 around 2 PM (I’d like to give that exact information just because I don’t recall the name of the gentleman that assisted me) I had never been to Sherwin-Williams before, and I was trying to get a color match for an item that I have been trying to match myself for days but I was getting nowhere. The color that they formulated for me is fantastic. It is spot on! I am so pleased and as someone that has never used Sherman William products before- the quality of the paint was unbelievable. I am beyond ecstatic with the customer service I received today as well as the product I purchased, thank you so much!”
“D&S has been a consistently great shop to work with! Rich is incredibly knowledgeable about the products that he sells and has always been spot-on with his color matches. I have had such wonderful experiences with D&S. I refuse to go anywhere else now!”
“Jon at the Brecksville store was very helpful and knowledgeable! I appreciate his professionalism, including verifying with my boss that I had permission to use the account. I was impressed that since they didn't have the base of the product I requested, he gave me a superior product for the same price. That plus top quality products make the job much easier!”
“Amazing staff and service at this location. They assisted my son with his Eagle Scout project and were able to problem solve for him and provide him with the tools that he needed to get the job done. I would highly recommend this location to anyone in need of product and assistance for any painting project you may have. Top shelf business for sure!”
“Stopped in for some advice and paint. Got both here. Cayden (forgive me if I misspelled it) looked at some pics on my phone and was able to make a great suggestion for what I needed. Got me the paint and everything else I needed.”
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“Halle and Tom ( the manager and assistant manager) are amazing. They have helped me match colors, lead me to the right product for the job, and ordered in specific product I've needed. Always with a great attitude. I highly recommend these guys. They are the best!!”