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February 2024 by Victor Armelli
This is the 3rd time 20 color copies was too much work for this store. I was told "probably not" by an employee when I asked if he had time to do it.
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February 2024 by Nina Tomaro
I have no idea how this UPS location has such high ratings. This location has now lost TWO different packages and I had to work directly with the vendors to get support because they refused to take responsibility for putting the WRONG tracking on the packages. How can you mess this up when there are labels on the package?? If you choose to go here make sure you get a receipt and check that they are sending your package to the right location. I will drive further to a different location to avoid experiencing this again.
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February 2024 by John Rusin
Great Customer Service in North Royalton,, OH
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February 2024 by Tas Sibe
We frequent this UPS location often as the staff is friendly and no hassle. Have tried other locations in the area and always regret that choice and come back to the one NR as it never disappoints! 5 stars all around here! Keep up the good work!
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February 2024 by Dave Billock
The two young men working were not interested in helping. Was told the only place I could ship an item due to its odd shape was to drive to the main hub in Middleburg. When I drove over there the guy said he has no idea why the North Royalton store keeps sending people to them. Ended up going to FedEx since they were the only shipper that could help.
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January 2024 by Michael Pecoraro
Great Service and friendly staff- thanks
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December 2023 by John Ponish
Great friendly service
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November 2023 by Lesa Yakovich
Everyone at the north royalton UPS store was very helpful and friendly too!!!
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October 2023 by Dale Kincaid
Efficient, courteous service from the staff. They are consistently cheerful always providing a good experience.
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June 2023 by Katie Z.
Always good customer service. Those peeps are fast and effective. Great guys. Helpful and on the ball
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May 2023 by Kanza McCauley
Kaylin was incredibly friendly and helpful! It was my first time printing off labels at the UPS store and returning a Verizon modem. Great customer service
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May 2023 by Sharon Doyle
My husband likes UPS for all his shipping needs. Prices are reasonable and employees are helpful.
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May 2023 by bmich H
Staff was great!! Had to ship out over 8 boxes!!! No issues good service!!!!
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April 2023 by Julia Cipollone
I have been here twice in a week to print a simple document and had to leave without both times. The first time, they were out of ink. I called today and was told the ink was in. When I arrived, I was met with confusion and told there still was no ink. When I told them I called earlier, they attempted to print but could not get the computers to connect to the printer. For a business that advertises as a print shop, it's frustrating, to say the least. It doesn't seem like a manager is ever around or available to help the employees who are overwhelmed and confused.
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December 2022 by Brigitte Nalesnik
Excellent employees took care of everything I needed above and beyond