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February 2024 by Rico
The store was immaculate. Friendly staff. Much nicer than most home improvement stores around Cleveland. Especially Home Depot in Cleveland Heights. That's not the store to use. Very unprofessional employees there. Use this Lowe's instead
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February 2024 by Michael S
Just like every other Lowe's
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February 2024 by Scott Blash
Great service
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February 2024 by Angela Ayers
Lowes in macadonia collaborating with streetsboro, I ordered a refrigerator and it turned out to be too big, and would not fit at all, the delivery men refused to take the refrigerator back. Stated to purchase a new one and they will remove it when bringing the next one. What type of service is that? So I went to the store to order another refrigerator, and scheduled a removal pick up for the first one, just to be told it’s out of stock days later, not while I was in the store, and no one still had not removed the first refrigerator. I spoke with another associate to order another refrigeraytor 3rd time, just to be told hours prior to delivery time, that this refrigerator was out of stock as well. 3x??? Staff didn’t know that prior to completing either of my transactions? And the first over size refrigerator is still not removed. Very disappointing experience, frustrating and bad service.
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February 2024 by Gale Johnson
Al and stan help me in the garden areas
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January 2024 by Ron Burgandy
I like this store very much.
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January 2024 by Tammy Kochis
Bought microwave and oven. Great price and savings.
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November 2023 by Robert Green
Standard Lowes. Isles need cleared from unfinished shelf stocking. Various smaller items are not stocked or brought down from upper shelves, such as 20 amp circuit breakers.
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September 2023 by Destini G.
I have placed several orders with the. Totaling thousands and thousands of dollars. One of the orders was for exterior doors and drywall. I received the drywall and one door on the day it was supposed to come. However one of the doors Juanita listed that I picked it up. And the other door she ordered she put in same delivery date even tho they had none in stock. I was lied too. Now for the door they said I took with me, I’m not sure how I could have walked out the door with a huge front door considering I’m pregnant with twins and have a car!!!! Where would I put it? I have called and spoken to managers at the Macedonia store and they assured me it would be delivered on 9/6 wells it’s 9/6/23 and still nothing was delivered at 4pm. I am now getting ready to cancel the rest of the orders I have with them and what I have gotten delivered already I’m returning and going to Home Depot. At least with them I got my orders delivered when they said I was going. I’m fed up with lowes and their delivery services! Juanita at Macedonia Lowes is not the brightest tool in there for sure. She wanted to talk the whole time instead of focusing on getting my order correct! And then while I was on the phone with a manager typing all of this, Bob said my order was not picked up yet it’s sitting in the back with 4 other orders. Except it was delivering as soon as he said that. They do not have it together there! Ridiculous! They need better reps and better managers that knows what’s going on in their store! I’m furious! I bet my order over $5k doesn’t come on time either
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August 2023 by James Lee “Woody” Woodson Sr.
Great place for all you DIY project needs. Helpful staff and competitive prices. Good place to get those emergency repair items.
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August 2023 by Ed Basta
Lowe's usually has what we need at a fair price - we have used Lowe's for new flooring, all appliances, very satisfied on all counts!
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August 2023 by Trip Kern
Great experience at Lowe’s Macedonia recently! Juanita took wonderful care of us by making sure we had the right supplies in hand for our door replacement project in our garage. Well done!
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August 2023 by A Google User
This store was awful! Shopping in darkness as they turn off the lights to save energy. I left. I’m going somewhere where you can actually see the products, and read the labels.
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August 2023 by MACT Ventures
Purchase kitchen appliances anywhere but here. Avoid Michael Walker and entire appliance dept personnel. Amateurs. When you buy 6K in appliances you expect proper billing and customer service. Such a frustrating experience.
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June 2023 by Sam
Difficult returning a purchased online order. It was a pressure washer with a gas engine. Lowes has a 30-Day like new (not used) in original packaging requirement.The pressure washer was defective when I used it (pump issues). They did not seem to have a associate-educated resolution. The manager was needed to make that call.
