Victra is a Verizon Authorized Retailer in Macedonia, OH, striving to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Knowledgeable and dedicated store consultants provide excellent customer service, described as beyond helpful, customer friendly, professional, and wonderful. Staff are noted for their patience, knowledge, and persistence, handling issues with professionalism. They make the process smooth and unpressed, even when busy, and go above and beyond to solve problems. Customers recommend this location, stating the techs rock and you won't be disappointed, with some noting it is the preferred place to get issues solved. The mission is to connect technology to life in a trustworthy, fun, and profitable way.
Alex is a scholar and gentleman. He did an outstanding job getting two new lines activated and a phone transferred over. I would highly recommend him. He takes time to walk you through everything and always has great advice, even offered up some of his personal Gold Bond hand lotion.
March 2026
Aidan W was very helpful. He was able to get us on a new plan to save us money and I got a new phone for free. He went above and beyond!
September 2025
Johnathan great job updating permissions on my phone! In and out quick! Thanks
