“I have always had a positive experience with the location in Perrysburg. There is always someone to assist if needed, and everyone is super friendly and knowledgeable. Great selection to choose from as well.”
“Richard the manager was extremely helpful and even reached out by email to ensure I didn’t have a bad experience at OfficeMax in Toledo. I previously gave a 2 out of 10 but only because the Epson ink cartridge I bought malfunctioned and I got a generic response from them instead of reaching out to OfficeMax but they replaced it so hopefully the new one works because Epson customer service wasn’t helpful.”
“Not a lot of folks in the store but the lady who help my sister and I was great! Lisa or Laura..at the register on 4/27/21 at 6:15pm..customer service was great.”
“Amazing customer service! Thank you Mike!I replaced the carriage belt on our Designjet 500 plotter. Once I put the plotter back together, I kept getting an error code regarding the 3 different printheads. After reseating them a few times and cleaning them, the errors went away on 2 of the printheads but the yellow printhead still had issues. I called Mike to order another printhead and told him my story. He suggested that I trim about 1/32 of an inch of my carriage ribbons... IT WORKED!What great customer service. Rather than selling me a printhead, he wanted to understand my problem, and then he gave me a solution over the phone! I didn't purchase anything at the store, but Erie Ink has a future customer!”