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“Jacob was absolutely an example of customer service, expertise and knowledge! I have been working with Sherwin Williams for over 35 years and they cared for their customers from the time I entered the front door. Tonight it was Jacob on Jackman road Sherwin Williams who redeemed the misconduct of the store I normally visit which is on Alexis Road I have shopped for 35 years . The young lady was rude, disrespectful and lacked knowledge regarding customer information to assist in past orders and how to help a customer with time to recover information. I have NEVER left the sherwin Williams on Alexis with this customer service!! I will be doing my business, personal and family business with Sherwin Williams on Jackman road !! I shared this story with my family and friends they were very disappointed because I was the reason they shopped Sherwin Williams in the first place instead of the other competitors.”
“The person who waited on me did a faunistic job. She had all the answers to my questions, those that she was not sure of she asked another person. Excellent job.”
“A very nice and knowledgeable salesperson, Richard, waited on me. He found exactly the right colors of paint I needed for my 2011 Dodge Ram 4 X 4 Outdoorsman 1500 Truck. Chrysler parts department couldn't match the metallic blue and grey I needed and suggested that I go to Sherwin Williams. Richard came up with the matching colors simply and I left 120% satisfied!”
“John is wealth of knowledge and always willing to take the time to answer questions, explain products, and help with technical questions concerning application of the product. My go to for all of my paint products. Thanks John and staff for being there for us, we appreciate the service.”
“Highly recommended by professionals and locals. Family-owned. Very friendly, fair prices, super fast. They do one thing and they do it extremely well. They sell excellent Benjamin Moore paint.”
“Great customer service as always. John was able to help me select the right product as well as work through some compatibility concerns matching older paints/finishes to the newer products sold now. Always my go to for paints - the quality of the products is worth.”
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“My first time buying Sherwin Wiliams paint at this particular store. All three employees were very friendly, very helpful and very knowledgeable. I will definitely buy paint at this store again.”