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“I wanted to share an invaluable resource for anyone currently exploring options for financial assistance or a loan. I wholeheartedly recommend connecting with Julie Dubravetz, located at the Towpath Fairlawn branch.
My personal experiences with Julie have consistently highlighted her exceptional dedication and expertise. She consistently goes above and beyond, not just processing requests, but truly acting as a proactive advocate for her members. Her guidance is always insightful, clarifying complex processes and ensuring that the best possible solutions are identified and secured.
What truly sets Julie apart is her commitment to providing a genuinely personalized experience. She takes the time to understand individual circumstances and needs, offering tailored support and building trust throughout the entire process. I am confident that anyone seeking financial guidance will find her professionalism and unwavering support to be an immense asset.”
“Big shoutout and thanks to Wilson and the entire Towpath team for getting me in a gorgeous, reliable vehicle at a fantastic apr.
The loan process was extremely smooth, and the people at Towpath just really want to see you succeed. If you’re in need of an auto loan or really any kind of financial service Towpath will take care of you.”
“Sara Mick is a phenomenal Senior Loan Officer at Towpath Credit Union. She consistently goes above and beyond for her clients, providing exceptional service, expert guidance, and genuine care throughout financial services! Her dedication, professionalism, and commitment to helping people achieve their financial goals make her an invaluable asset to both her clients and Towpath Credit Union!! Sara, WE LOVE YOU🙏🏾”
“The auto loan department manager helped me refinance my car at a much lower rate. She was very knowledgeable and prompt with every question I had. It was an easy process. Wonderful service.”
“Our non-profit organization ran into some theft problems with our business checking account. Annie Marousch, Branch Manager for our branch of the GenFed Credit Union was superb in her handling of our account and got things back on track immediately. She was professional and efficient. Just amazing customer service.
Lorinda Vasuta
Ohio Valley Pomeranian Club President”
“Diana C. Was so very kind and helpful as I took out a loan. Diana did her best to provide me with the best plan available and I am very grateful. I would highly recommend CFCU for all banking needs.”
“We were interested in one of Third Federal's products and our contact, Chrissy, made the entire process straightforward and simple. She kept us updated at every step of the way and was really above and beyond with her communication. Thank you for a great experience!”
“The ladies at Chase were wonderful. I called last minute to start an account and they said sure come on it. They were all friendly and beyond helpful and explained everything to me.”
“This is a very good credit union. They provide great rates and Quality Service. Also, they do not sell your mortgage. I have been banking with Firestone Federal Credit Union for over 40 years - during that time I've lived, worked and traveled in various locals in these United States and Europe so can say they have no problems servicing people on the go. The credit union staff is honest, forthright and fair.”
“Amazing service. I believe the person who helped me was Rachel (1/10/24 at 3:50pm). I don't have an account there, but they were still able to help me cash out my savings bonds. Thought they closed at 5pm, but really was at 4. She stayed late to make sure everything was good. 100% great customer service.”
“Samantha Pauley was fantastic to work with. She helped my wife and I finance my wife’s new car. She was professional, timely, and knowledgeable.
I recommend Integrity to anyone who is looking for a good rate on a new car loan.”
“When I needed 2 years of previous statements they were printed out free of charge. My bank charged a monetary fee for each page. They are courteous and attentive whenever doing business transactions.”
“I have been a patron of KeyBank for many years and they consistently offer personalized customer service. They genuinely care about their clients and are eager to assist in any way they can help.
They have a winning crew at the Montrose branch whether you speak to one of the tellers, bank professionals, or investment group all are top notch.”
“I can assure you that I am not a bot or an employee. My experience both personally and professionally, with S&T Bank has been superb! The level of caring and personal attention given by all the employees is second to none. They have always gone above and beyond for me. They provided competitive rates on our commercial construction loan, they helped walk us through the PPP process, and made sure we were not financial victims during a USPS stolen check incident last year. Five stars is not enough...they deserve 10!”
“ASK FOR DAN IF OTHERS CANNOT SOLVE THE ISSUES THAT ARE AFFECTING YOUR DEBIT CARD... HE RESOLVED ISSUES... A PROBLEM SOLVER. US CUSTOMERS HAVE BETTER THINGS TO DO... AND IT'S REFRESHING THAT ONE PERSON KNOWS HOW TO FIND SOLUTIONS....THK. You sir.. Mike lovett”
“If you live in the Akron are, you need to have an account with Peoples Bank. I was from out of town and needed assistance with a transaction & the team at Peoples was absolutely spectacular. This branch has a hometown feeling and I was treated like a local long-time customer. The Branch Manager, Ann went completed out of her way to ensure all my need were met. It is rare theses days, but she exceeded all of my expectation. If you have ever felt like your Bank treats you like a just name & number, go see Ann at Peoples.”
“Dawn helped me with a very confusing international money transfer. She took the time to make a couple calls and sent an email for me, and I received the transfer about a week later. She was much better than the phone support that I tried first.”
“Wonderful Group of staff! They were all very friendly, knowledgeable, and helpful! They made setting up my account and app so smooth and easy it was wonderful! I really want to give the bank 5 stars the only reason I can’t is because of the ATM, there’s no option to make deposits! With the banks limited hours, unless you work or live close enough that you can run over during your lunch break like I have to do since I work Day shift this is a big inconvenience and I hope this option becomes available on their ATM in the future! It would then be the perfect bank! Overall I love it here! :)”
“So happy that I’m associated with this bank branch! Sandy is one of the sweetest people working there usually working drive thru. Nothing but friendly people at Huntington! So grateful”
“They have always helped me out when I had questions or didn't understand something with my accounts. Very friendly - greet me by name when I come in. I won't go anywhere else.”
“Been banking at the Manchester Rd location for many years and these are all the nicest employees ever. Anytime I visit a different location, I always say I prefer the people at Manchester!!! Always pleasant and helpful. I wouldn't bank anywhere else!!”
“I have banked here for about 15-20 years... they have helped me re-establish my credit over that time and 2 years ago I was able to buy my first house. Highly recommend BFG for building a good life. RB.”
“I’m not sure if I can post the name of the person who helped us yesterday and today. I will say this, he was very polite, listened to all of our questions, and was overall awesome at what he does. Your banks should have more people like him working for you!”
“It seems that every issue that I have had with other financial institutions could be solved by having a long-term relationship with the bank similar to my experience with Civista Bank's Akron branch. The value of knowing your banking staff personally and them being familiar with your financial needs is incalculable. Highly recommended.”
“Did not use services here but this is still a customer service review. I needed a cashier’s check from usaa. This location does not do shared branching, but Jack, the gentleman I spoke with, went out of his way to help me find somewhere local that did. Thank you for your time, Jack!”
“It is comforting to know that your financial affairs are in solid hands. MCFCU is an outstanding institution. Very well managed and staffed with knowledgeable and friendly folks. Gay is outstanding! Every time I have gone in to do banking, Gay makes my experience wonderful. I am grateful for MCFCU!!”
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“Great bank!!!! Great employees!!! Always there to help us. I have all my business accounts there, and my family and I do our personal banking there as well. Please keep up the great work. I would rate a 10 star if I could. Recommend them to everyone.”