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“Sara Mick is a phenomenal Senior Loan Officer at Towpath Credit Union. She consistently goes above and beyond for her clients, providing exceptional service, expert guidance, and genuine care throughout financial services! Her dedication, professionalism, and commitment to helping people achieve their financial goals make her an invaluable asset to both her clients and Towpath Credit Union!! Sara, WE LOVE YOU🙏🏾”
“The auto loan department manager helped me refinance my car at a much lower rate. She was very knowledgeable and prompt with every question I had. It was an easy process. Wonderful service.”
“Trevor help me out with my account past due amount and told me what to do to fix my due date he was extremely helpful I would recommend genfed to any of my friends”
“The ladies at Chase were wonderful. I called last minute to start an account and they said sure come on it. They were all friendly and beyond helpful and explained everything to me.”
9AM - 1PM
3983 Medina Rd, Akron
Banks
“I have been a patron of KeyBank for many years and they consistently offer personalized customer service. They genuinely care about their clients and are eager to assist in any way they can help.
They have a winning crew at the Montrose branch whether you speak to one of the tellers, bank professionals, or investment group all are top notch.”
“This is a very good credit union. They provide great rates and Quality Service. Also, they do not sell your mortgage. I have been banking with Firestone Federal Credit Union for over 40 years - during that time I've lived, worked and traveled in various locals in these United States and Europe so can say they have no problems servicing people on the go. The credit union staff is honest, forthright and fair.”
“They were all SO friendly and Sarah was very helpful and informative. I’m so glad I took a chance stopping in here and I am very excited about the future now! Thanks again!!”
“When I needed 2 years of previous statements they were printed out free of charge. My bank charged a monetary fee for each page. They are courteous and attentive whenever doing business transactions.”
“If you live in the Akron are, you need to have an account with Peoples Bank. I was from out of town and needed assistance with a transaction & the team at Peoples was absolutely spectacular. This branch has a hometown feeling and I was treated like a local long-time customer. The Branch Manager, Ann went completed out of her way to ensure all my need were met. It is rare theses days, but she exceeded all of my expectation. If you have ever felt like your Bank treats you like a just name & number, go see Ann at Peoples.”
“I can assure you that I am not a bot or an employee. My experience both personally and professionally, with S&T Bank has been superb! The level of caring and personal attention given by all the employees is second to none. They have always gone above and beyond for me. They provided competitive rates on our commercial construction loan, they helped walk us through the PPP process, and made sure we were not financial victims during a USPS stolen check incident last year. Five stars is not enough...they deserve 10!”
9AM - 12PM
30 Springside Dr, Akron
Banks
“Dawn helped me with a very confusing international money transfer. She took the time to make a couple calls and sent an email for me, and I received the transfer about a week later. She was much better than the phone support that I tried first.”
“Dawn Jones is an incredible banker, who always goes above and beyond for her customers. Coming in to this branch is like walking into a building of friends. They are helpful and kind!
But Dawn really is the best part of Flagstar.”
“Wonderful Group of staff! They were all very friendly, knowledgeable, and helpful! They made setting up my account and app so smooth and easy it was wonderful! I really want to give the bank 5 stars the only reason I can’t is because of the ATM, there’s no option to make deposits! With the banks limited hours, unless you work or live close enough that you can run over during your lunch break like I have to do since I work Day shift this is a big inconvenience and I hope this option becomes available on their ATM in the future! It would then be the perfect bank! Overall I love it here! :)”
“PNC is a great bank, and this branch in particular stands out from the rest. The people at this branch are very responsive, fast to serve and friendly. I bank weekly here, and have never had a bad experience.”
“They have always helped me out when I had questions or didn't understand something with my accounts. Very friendly - greet me by name when I come in. I won't go anywhere else.”
“Been banking at the Manchester Rd location for many years and these are all the nicest employees ever. Anytime I visit a different location, I always say I prefer the people at Manchester!!! Always pleasant and helpful. I wouldn't bank anywhere else!!”
“I have banked here for about 15-20 years... they have helped me re-establish my credit over that time and 2 years ago I was able to buy my first house. Highly recommend BFG for building a good life. RB.”
9AM - 12PM
727 N Main St, Akron
Banks
“I’ve consistently had wonderful experiences at this Chase Bank location. I’m a longtime fan of Chase, and this particular branch truly stands out. The staff are friendly, professional, and always willing to help. Their excellent customer service makes every visit a positive experience. Highly recommended!”
“THIS REVIEW IS FOR KEY BANK TALLMADGE CIRCLE. I have not yet been to the Ellet Branch but I have had my accounts with Key Bank Tallmadge Circle for over 15+ years & NEVER have had any issues or bad experiences. All of the employees are always very nice & helpful. Bank Teller Sue/Susan is my absolute favorite, she is very kind, helpful & always able to provide assistance /info with any questions or concerns I may have. I actually switched all of my accounts from 5/3rd Bank over to Key Bank due to the great service & more convenient & better options for my Banking needs.”
Closed
1810 Buchholzer Blvd, Akron
Banks
“I attended the Akron branch Customer appreciation event. I was greeted by the staff and felt like I was part of a family.
Their warm welcome was awesome. I receive great service when I walk into the branch.
It’s good to have people to help you and not to have to sit in front of a computer. I love the personal contact.”
“I’m not sure if I can post the name of the person who helped us yesterday and today. I will say this, he was very polite, listened to all of our questions, and was overall awesome at what he does. Your banks should have more people like him working for you!”
“It seems that every issue that I have had with other financial institutions could be solved by having a long-term relationship with the bank similar to my experience with Civista Bank's Akron branch. The value of knowing your banking staff personally and them being familiar with your financial needs is incalculable. Highly recommended.”
“Great Bank, the people there are kind! it's an Awesome professional team, I see a man named Anthony, very smart dude, very kind too, he is a Great worker & always helps his customers, so does the Whole US Bank team they do pretty good too!”
“I went in the branch to open an account because my phone kept having a glitch and Christopher made my experience enjoyable! He was knowledgeable and professional as well as absolutely hilarious. We were cracking up the whole time. Best banking experience possibly ever!”
“Did not use services here but this is still a customer service review. I needed a cashier’s check from usaa. This location does not do shared branching, but Jack, the gentleman I spoke with, went out of his way to help me find somewhere local that did. Thank you for your time, Jack!”
“I’ve been coming to this branch for my Subway for 18 years … Deb is the best manager they have ever had ~ I wouldn’t even consider another bank. I have seen her handle very difficult customers with so much poise and grace.. I could never be that patient.. Chase is really lucky to have her in the whole team there...”
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“Big shoutout and thanks to Wilson and the entire Towpath team for getting me in a gorgeous, reliable vehicle at a fantastic apr.
The loan process was extremely smooth, and the people at Towpath just really want to see you succeed. If you’re in need of an auto loan or really any kind of financial service Towpath will take care of you.”