AutoZone Auto Parts on Milan Ave in Norwalk, OH, is a top retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the store for its friendly and knowledgeable staff who are always ready to assist. Many reviews highlight the excellent customer service, with specific mentions of employees who go above and beyond to help, such as a staff member named Ernie, who provided valuable support during a tough repair. The store is noted for its cleanliness, well-organized shelves, and quick service, particularly when purchasing items like batteries. While some customers have mentioned that certain employees could benefit from additional training, the overall experience remains positive, and many express loyalty to the store. With a strong points program and a commitment to customer satisfaction, AutoZone in Norwalk stands out as a reliable choice for automotive needs. Whether it's for a simple tune-up or more complex parts, customers feel confident returning to this location for their auto parts needs.
They greet you when you come in and was very quick in helping me
December 2023
Always a fun place to stopEmployees always eager to help
November 2023
Received great service from Jim. Helped me test a new battery to find out the alternator needed to be replaced. Was able to get me the part and find a mechanic to fix it the same night. Couldn’t be more grateful for his help.
