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9:30AM - 6:30PM
10115 Transportation Way, West Chester
Appliances
“Chris Auel is amazing! From the moment that we walked in to see the R & B selection of refrigerators and freezers until he emailed us to make sure that they were properly installed Chris was remarkable. He is very personable, professional and has a vast knowledge of the product line. He was able to narrow our options once we identified our needs. We chose the GE Profile line. Chris set us up for a delivery date and when our refrigerator arrived he called and asked for photos from the delivery team to make sure that it all fit well. I am so pleased that we did not go to a big box store. R & B has a huge inventory and extremely good service. We will be calling Chris when we replace our washer and dryer for sure!
I wrote the above review a year ago and guess what? We returned from vacation last week with bulging suitcases and found our dryer was broken! A great service man said we needed a new one. One call to Chris Auel (as I mentioned last year- somewhat fortuitously) and BOOM! Chris recommended a model. I stopped by the store and he showed me an Electrolux set ( our washing machine was not working well) that was just what we needed. He quickly wrote up the order, set up delivery for the following day(!) and after paying I was out the door in under 10 minutes- Whoa!
The following day Brian and Cole from R & B removed our old machines and efficiently installed the new set. They did a fine job and tested the machines to make sure that they were working.
Awesome service and we highly recommend Chris and the entire R & B team!”
9:30AM - 6:30PM
9347 Montgomery Rd, Cincinnati
Appliances
“Chris at the Montgomery location, assisted with my purchase of a new refrigerator.
He was so helpful, informative and friendly.
He made the whole buying process enjoyable and easy. I will be a returning customer at the Montgmery location ?”
“I am strongly recommending Howards Kitchens without any reservation. We did a major remodel of our kitchen which required a complete tear out and demolition. Before we did so, we obtained three different bids. Howard’s Kitchens was the best and most thorough bid. Howard’s Kitchens designs were also the most thoughtful and creative.
Howard’s crew was exceptional, highly skilled and well organized. They did everything from the plumbing, wiring, drywall and appliance installations. No waiting for subcontractors. When they left for the day, the premises were spotless- no dust or debris. The fact that they have worked for Howards for many years says a lot about the owner. I would add that they were trustworthy and did not require us to be there with them- a big plus. Mr. Kaplan, the owner, was always available and always promptly returned our calls. I can’t say enough about this company. Five Stars!!!!”
“Great selection and super friendly and helpful staff! Tara gave me her time to help me adjust my machine's foot and also to help me find individual sewing classes!”
“Working with the 4square folks is a pleasure! Just had our mattress delivered and it was the same great delivery people that have brought us our washers and dryers. Great company, great people, quality merchandise. Highly recommend!”
“We've purchased appliances for two homes over the last 8 years and have nothing but great things to say about Appliance Loft. They're always our first call.”
“Johnstone Supply is hands-down the best supply house around. From the moment you walk in, the counter staff sets the bar with their knowledge, professionalism, and willingness to help with anything you need. They consistently go above and beyond, whether it’s tracking down hard to find parts or making sure orders are accurate and ready.
What really sets Johnstone apart is their commitment to customer service. Even in emergency situations, they’ve opened up and taken care of us without hesitation. That level of dedication is rare these days, and it shows how much they value the contractors who rely on them.
Honestly, the other supply houses in the area should take note this is how a supply house should be run. Efficient, reliable, and always putting the customer first.”
“What a great place to buy a used appliance! I've bought several here over the years and they always work great, are a clean as a new appliance, and delivered promptly. The delivery crew is are great and friendly folks who are extremely diligent and careful with the deliveries. I would never buy a new appliance (which typically break down after a few years) when I could have an older, reliable appliance that will give me years of service.”
“The lady that runs the store is really nice and knowledgeable of the products that they sell. They sell brand new items at discount prices. varies from house wares, to furniture to electronics two accessories. Etc and their prices are reasonable. And sometimes unbeatable depending on what you purchase.and if you compare prices at another store.?”
“We went to pick up a truck that we rented on line, the two employee were the worst workers I have ever came across they didn't talk to me just pointed saw me struggling trying to work the on line process, didn't say a word I was so frustrated I canceled my rental.”
“Great selection, great appearance, but they need to hire people to give customers INFORMATION ABOUT THE PLANTS... Someone like me!
And I really appreciate that they cut the PVC pipe to the customer's specifications!”
“Sadly, closing end of August. 50% off all open box that they have left. Fridges, washers, dryers, microwaves, low end Chromebooks, some good desktops, sound/light towers, some tvs. All going quickly... don't wait. It's not going to last.”
“Don’t know why reviews are so low, called for information man on the phone was very helpful and friendly. Renting process is a bit extra but they just ask for information to make sure they get their stuff back. Absolutely would use again.”
“Ferguson helped me with some hard to find pipe for a home project. After receiving the delivery I realized a made a mistake on the diameter of pipe I needed. They worked with me to exchange for the correct size, including pickup of the old and delivery of the new. Great customer service is all too uncommon these days, but much appreciated.”
“Rented a 2 man auger. Equipment was clean and worked great. Got the job done and tool returned within 3 hours. Heather M. was very helpful in tool selection. Thanks!”
6AM - 10PM
5203 Bardes Rd, Mason
Appliances
“Irene at front desk outstanding patient and kind. helped find some one to help. Geoff was sent to my aide and he was also wonderful. listened and help me reao6lve a problem. these two individuals were outstanding at their job. I can not say that for the manager that brushed me off. i want to say thank you to them for listening to me and making me feel heard. they both need raises and respect from their whole team. . You 2 are the only reason why i would shop at home depot again. thank you”
“I got the royal treatment at my Home Depot today. Everyone gave me fabulous help and advice and great service from the plumbing area to the garden center and checkout. Such a nice morning for someone who normally dreads trying to fix things and find doodads at the hardware store!”
“They load their company trucks first thing in the morning, starting at 7. I showed up at 8:45 and they were done amd ready. No overnight parking to speak of, easy access from the highway. There are a few truck stops 30 miles away, a couple closer, but they have very little parking. People are nice. If a customer pulls in, count on them dropping whatever theyre doing and putting you on hold.”
“I want to start out saying I typically stay away from this home depo due to lack of good employees. But with that said today I had a gentleman named Dave T in plumbing actually come up to me and asked if I needed help. I never had this at this store before. This gentleman was very helpful with every question.”
“CPS did an outstanding job for us. Our commercial refrigerator went down and they were out quickly, fixed the issue, and were reasonably priced. All in all an excellent experience”
“The Ridge store staff are far more friendly and helpful than the staff at the Mason store. At Mason, employees often give careless responses such as, “If we have it, it should be in that area.”. I am not sure why but staff seems to be stressed out except there are a few fresh new young employee front/cashier staff.”
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“Aaron's Rent To Own are awesome, their prices are reasonable and they are right there when you need them, they have a great selection of just about everything and their delivery is good and the delivery guys are super nice, thanks Francis and Nard! For making my experience amazing 👏”