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“Sterling and Ryan really hooked me up. They took the time to listen to me and were able to find me better items than I came looking for and at way better prices than I was going to pay elsewhere.
I cannot recommend them enough, they were kind, patient, informative and never made me feel rushed or like i was a burden (unlike when Im in lowes or home depot and need help), I will definitely be back.”
“Hagedorns is the ABSOLUTE BEST place to purchase any appliances. Reason being they care about their customers, they know their inventory and their honesty. I was greeted by Charlie Gilmore and he was so very helpful, answered all my questions. He is a GREAT guy, so knowledgeable about the many different washing machines. Through our conversation, I was able to purchase a Spped Queen washer, meeting all my needs and feeling as though I made a friend with Charlie. Please recognize his OUTSTANDING customer service. Thanks Charlie and Hagedorns. You are the BEST in NKY.”
“My heat furnace was broke on Saturday night January 31 my house was freezing..and thank you to Recker berger for the excellent customer services..Kelly from Recker and boerger is a very nice and helpful person she gave me lots of help and advices , plus Mr. Robert as a sales person is very nice and give me a very honest price for my whole unit furnace compare to the other companies , plus their technician guy Clinton is show up on time at 7 am on his schedule and very professional, helpful and friendly during the entire set up on the new furnace unit . I will definitely recommend Recker and Boerger .”
“I am strongly recommending Howards Kitchens without any reservation. We did a major remodel of our kitchen which required a complete tear out and demolition. Before we did so, we obtained three different bids. Howard’s Kitchens was the best and most thorough bid. Howard’s Kitchens designs were also the most thoughtful and creative.
Howard’s crew was exceptional, highly skilled and well organized. They did everything from the plumbing, wiring, drywall and appliance installations. No waiting for subcontractors. When they left for the day, the premises were spotless- no dust or debris. The fact that they have worked for Howards for many years says a lot about the owner. I would add that they were trustworthy and did not require us to be there with them- a big plus. Mr. Kaplan, the owner, was always available and always promptly returned our calls. I can’t say enough about this company. Five Stars!!!!”
“Chris at the Montgomery location, assisted with my purchase of a new refrigerator.
He was so helpful, informative and friendly.
He made the whole buying process enjoyable and easy. I will be a returning customer at the Montgmery location ?”
“Great selection and super friendly and helpful staff! Tara gave me her time to help me adjust my machine's foot and also to help me find individual sewing classes!”
“I love this store, they have everything I need. They are knowledgeable, and quick to fulfill any problem. My go to store for any home DIY from small jobs to large.”
“No complaints. I have always made big purchases online and had zero issues getting deliveries from this location and installation. Also their staff goes out of their way to help u load material. They always seem to have what I need. But I did find that on many items their online website has a better selection.”
“Outstanding service and competitive prices. I visited four different appliance stores around Cincinnati when I built my house, and The Appliance Loft had the friendliest, most knowledgeable staff. They were flexible and helped me work through delivery and installation options; they’re simply the best in the area!”
“Johnstone Supply is hands-down the best supply house around. From the moment you walk in, the counter staff sets the bar with their knowledge, professionalism, and willingness to help with anything you need. They consistently go above and beyond, whether it’s tracking down hard to find parts or making sure orders are accurate and ready.
What really sets Johnstone apart is their commitment to customer service. Even in emergency situations, they’ve opened up and taken care of us without hesitation. That level of dedication is rare these days, and it shows how much they value the contractors who rely on them.
Honestly, the other supply houses in the area should take note this is how a supply house should be run. Efficient, reliable, and always putting the customer first.”
“The lady that runs the store is really nice and knowledgeable of the products that they sell. They sell brand new items at discount prices. varies from house wares, to furniture to electronics two accessories. Etc and their prices are reasonable. And sometimes unbeatable depending on what you purchase.and if you compare prices at another store.?”
“it's the best Home Depot in Cincinnati! the staff is knowledgeable, friendly and professional. I normally have my dog who is very well behavedwith me and even a few employees remember him by name. To me that's huge WOW! If something is not in stock the service desk is always very helpful. I have been going to this Home Depot for a long time. So long, I still remember when this was a 24hr a day Home Depot. I've maybe encountered less than 5 employees in all those years that just weren't a typical Home Depot employee. Hats off to the great staff that make me loyal to HD.”
“What a great place to buy a used appliance! I've bought several here over the years and they always work great, are a clean as a new appliance, and delivered promptly. The delivery crew is are great and friendly folks who are extremely diligent and careful with the deliveries. I would never buy a new appliance (which typically break down after a few years) when I could have an older, reliable appliance that will give me years of service.”
“We went to pick up a truck that we rented on line, the two employee were the worst workers I have ever came across they didn't talk to me just pointed saw me struggling trying to work the on line process, didn't say a word I was so frustrated I canceled my rental.”
“Ferguson helped me with some hard to find pipe for a home project. After receiving the delivery I realized a made a mistake on the diameter of pipe I needed. They worked with me to exchange for the correct size, including pickup of the old and delivery of the new. Great customer service is all too uncommon these days, but much appreciated.”
“Great selection, great appearance, but they need to hire people to give customers INFORMATION ABOUT THE PLANTS... Someone like me!
And I really appreciate that they cut the PVC pipe to the customer's specifications!”
“An employee in the kitchen wares area helped me find the items for which I was looking. He missed the fifth star, possibly not his fault, because after changing my old address to a new address, an item I ordered from him while at your store was routed to someone else's address and I have yet to receive my item in a timely manner.”
“I want to start out saying I typically stay away from this home depo due to lack of good employees. But with that said today I had a gentleman named Dave T in plumbing actually come up to me and asked if I needed help. I never had this at this store before. This gentleman was very helpful with every question.”
“I got the royal treatment at my Home Depot today. Everyone gave me fabulous help and advice and great service from the plumbing area to the garden center and checkout. Such a nice morning for someone who normally dreads trying to fix things and find doodads at the hardware store!”
“Nova’s customer service was BOOM out of this world special! Very nice and made my experience fabulous. I will be back to this location as long as she’s working there.”
“CPS did an outstanding job for us. Our commercial refrigerator went down and they were out quickly, fixed the issue, and were reasonably priced. All in all an excellent experience”
“Customer service rep knowledge can be hit or miss. We never found an AT&T phone specialist so couldn't get help with our upgrade request. I asked some OLED vs QLED questions and the CSR fumbled with answers. The other day, A CSR helped me with OLED & QLED questions who did have the answers. It just depends on who you talk to sometimes. Overall, They try and generally provide good service. Definitely can't get help on Amazon with these types of questions.”
“The Ridge store staff are far more friendly and helpful than the staff at the Mason store. At Mason, employees often give careless responses such as, “If we have it, it should be in that area.”. I am not sure why but staff seems to be stressed out except there are a few fresh new young employee front/cashier staff.”
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“Great place! We are definitely returning. Good selection, quality and price. No pressure here and no hand-holding like at other stores. Just personable, respectful, and knowledgeable sales staff who are there when you need them. We found a timeless, classy sofa and loveseat combo for a fantastic deal. We even had money left over, and opted for the protection package in case of stains or damage. My husband and I came in with very different ideas about what we wanted. We hit up a few stores and came back to this one. We left feeling like our money was well spent. Our friends and neighbors like the set, too! I can’t wait to host more often now that we can seat more people!”