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“Sterling and Ryan really hooked me up. They took the time to listen to me and were able to find me better items than I came looking for and at way better prices than I was going to pay elsewhere.
I cannot recommend them enough, they were kind, patient, informative and never made me feel rushed or like i was a burden (unlike when Im in lowes or home depot and need help), I will definitely be back.”
“The team I worked with, Ariel and Mark, were stellar. They offered great guidance on design and cabinet selection, as well as insight into the best appliances. They kept the project perfectly on track, and quickly sorted out any problems, such as a vendor shipping the wrong size item so that there were no interruptions to the timeline.
Everyone I dealt with was very proactive and extremely competent. They not only know their craft, but have great people skills as well. I feel very fortunate that for such a stressful undertaking (for me as a first time remodeler) I had such expert guidance to bring thing to a successful conclusion.
Thing went so well I plan on using them for another project this fall. They really represent the best of small business, expertise plus a personal touch.”
“Hagedorns is the ABSOLUTE BEST place to purchase any appliances. Reason being they care about their customers, they know their inventory and their honesty. I was greeted by Charlie Gilmore and he was so very helpful, answered all my questions. He is a GREAT guy, so knowledgeable about the many different washing machines. Through our conversation, I was able to purchase a Spped Queen washer, meeting all my needs and feeling as though I made a friend with Charlie. Please recognize his OUTSTANDING customer service. Thanks Charlie and Hagedorns. You are the BEST in NKY.”
“Great selection and super friendly and helpful staff! Tara gave me her time to help me adjust my machine's foot and also to help me find individual sewing classes!”
9:30AM - 6:30PM
613 Ohio Pike, Cincinnati
Appliances
“We have done a lot of business w Recker over the years,- new gas furnace, tuneup, now a new refrigerator. They've always been great! The 2 guys who took out our old frig and put in our new sure worked their butts off! Their showroom off Crescentville had lots of fridges in stock. We got a good deal with a slightly scratch/dent one.
Highly recommend them!! Btw the agent Cameron, he was great!”
“It is easily accessible to all. Has a decent layout for contractors and DIY folks alike. Not a whole lot of help when it comes to specialized help. Aside from those minor things, its a decent place.”
“We've purchased appliances for two homes over the last 8 years and have nothing but great things to say about Appliance Loft. They're always our first call.”
“Ferguson helped me with some hard to find pipe for a home project. After receiving the delivery I realized a made a mistake on the diameter of pipe I needed. They worked with me to exchange for the correct size, including pickup of the old and delivery of the new. Great customer service is all too uncommon these days, but much appreciated.”
“The lady that runs the store is really nice and knowledgeable of the products that they sell. They sell brand new items at discount prices. varies from house wares, to furniture to electronics two accessories. Etc and their prices are reasonable. And sometimes unbeatable depending on what you purchase.and if you compare prices at another store.?”
9:30AM - 6:30PM
9347 Montgomery Road, Cincinnati
Appliances
“I appreciate that they have their own appliance installers (not 3rd party). But I'm taking a star off of a 5-star review because years ago I used them for an AC annual checkup, and I got an unexpected surcharge because my air handler is in the attic space. (The tech only had to stand on a ladder; he did not have to crawl around a hot attic. I myself have stood on the ladder countless times to change the filter. It's no big deal.) No other company had ever upcharged me because of that circumstance.”
“Johnstone Supply is hands-down the best supply house around. From the moment you walk in, the counter staff sets the bar with their knowledge, professionalism, and willingness to help with anything you need. They consistently go above and beyond, whether it’s tracking down hard to find parts or making sure orders are accurate and ready.
What really sets Johnstone apart is their commitment to customer service. Even in emergency situations, they’ve opened up and taken care of us without hesitation. That level of dedication is rare these days, and it shows how much they value the contractors who rely on them.
Honestly, the other supply houses in the area should take note this is how a supply house should be run. Efficient, reliable, and always putting the customer first.”
“What a great place to buy a used appliance! I've bought several here over the years and they always work great, are a clean as a new appliance, and delivered promptly. The delivery crew is are great and friendly folks who are extremely diligent and careful with the deliveries. I would never buy a new appliance (which typically break down after a few years) when I could have an older, reliable appliance that will give me years of service.”
“Came in to buy my 87 year old father a refurbished iPhone SE 3rd generation as he has had the 1st gen for a couple of years. Online it showed several available in excellent condition priced from about $139-199. We also wanted to get him some cordless headphones for watching TV. The gentleman that helped us was helpful, but not too mindful or aware that my dad (with a walker) was having trouble getting around bc he was feeling weak, so we went to the back to the tv area where the headphones were (which he could’ve easily brought up to us by the phones), got the only ones they had, price was decent ($110) and work well. Then he took us back to the front by the phones and said he’d go see what they had as far as the refurbished iPhone. Came back and said we only had one back there, it’s an excellent condition one and it’s $199. After asking about the battery health, he said they can range from 80-100%. Obviously I didn’t want to spend $200 on an “excellent” refurbished phone if the battery health was below 87-90%. You can’t check that until you have almost completely set the phone up, which I did while having lunch, and the battery health was 83%. I was very disappointed and decided to take it back and see if we could order one off their website and have it delivered, he showed me the best to order and said I had to download the app to purchase because it was a phone from Apple, not them. Ordered the phone and upon checking out it showed the purchase was not from Apple but a different company. Received the phone and when I finally was able to transfer his stuff from the old phone (the phone needed an update) the battery health of this phone is 85%. I didn’t want to deal with another return and decided to keep it, got it all set up and running two days ago and so far there have been no issues. It was just a hassle dealing with the whole phone ordeal with them. I would recommend calling around to see if there are better options for refurbished phones before deciding to purchase one from Best Buy, especially since the gentleman that did the return said the battery health is kind of luck of the draw.”
“I love this store, they have everything I need. They are knowledgeable, and quick to fulfill any problem. My go to store for any home DIY from small jobs to large.”
“HUGE shout out to G from the Garden Center!!! He’s a jack of all trades, SO knowledgeable in a bunch of different categories! He took the time to help me find all of the products for multiple projects, and to answer for every question I had. Definitely an above and beyond employee and i hope he gets the recognition he deserves!!!”
“Everything was going good to the short guy that was working lumber just blew me off ....but that's ok I find it on my own...and the old lady working register 2 was awesome”
“Home Depot does a good job of having virtually everything you need from a hardware store. I needed a 6 foot length of garden hose. They had multiple options. I would have given 5 stars but I had to find somebody to tell me where they put the hoses. It was outside in their garden center.”
“We went to pick up a truck that we rented on line, the two employee were the worst workers I have ever came across they didn't talk to me just pointed saw me struggling trying to work the on line process, didn't say a word I was so frustrated I canceled my rental.”
“Helpful employees when the scooter I was using decided to run out of battery power. Bought new Window blinds, they fit perfectly, and paint, the Glidden kind. The lady who helped us stayed by our sides until we were finished. She was very knowledgeable about paint! Great experience, check it out!”
“CPS did an outstanding job for us. Our commercial refrigerator went down and they were out quickly, fixed the issue, and were reasonably priced. All in all an excellent experience”
“We were sent to this location from Florence stating they had the go pro we were looking for but this store had a malfunction and we weren’t able to get it but Makayla the geek squad manager was able to get us taken care of at another store even after closing and gave us a discount for the trouble. Very nice people”
“it's the best Home Depot in Cincinnati! the staff is knowledgeable, friendly and professional. I normally have my dog who is very well behavedwith me and even a few employees remember him by name. To me that's huge WOW! If something is not in stock the service desk is always very helpful. I have been going to this Home Depot for a long time. So long, I still remember when this was a 24hr a day Home Depot. I've maybe encountered less than 5 employees in all those years that just weren't a typical Home Depot employee. Hats off to the great staff that make me loyal to HD.”
6AM - 9PM
3400 Highland Avenue, Cincinnati
Appliances
“I want to start out saying I typically stay away from this home depo due to lack of good employees. But with that said today I had a gentleman named Dave T in plumbing actually come up to me and asked if I needed help. I never had this at this store before. This gentleman was very helpful with every question.”
“Eric, in tool rental, and Ro, in customer service, were so helpful! My husband rented something that didn’t work right and he returned it without saying anything. I brought the receipt back the next day. Eric came over with me to customer service to explain and Ro gave the refund. I was so appreciative of both of them.”
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“Showed up at 10 mins from closing and they took us right in and let us pick out some furniture. Alex and Angie were super great and very informative on everything and look forward to getting the new furniture delivered.”