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“Pj was our sales representative an he was so helpful with getting all the paperwork done made sure I understood everything an even helped load our couch in would definitely recommend to anyone”
“Mike H. Was the most helpful rep I have ever worked with. He didn’t rush me and made sure I understood everything before I signed for my new plan. Highly recommend!!!”
“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“I had a wonderful experience today Khaled was really nice, I bought a phone from best buy went to Metro to get the service turn on he did a wonderful job very polite nice and patient on Springdale rd”
“Outstanding experience from start to finish! From my initial contact with Austin, to installation planning and scheduling with James, and finally installation by Luke M. and Jacob R. — everything went smoothly and turned out great! I’m very happy with the work. The installation technicians, Luke and Jacob R., were fantastic. They were very responsive to my questions, receptive to my specific requests, and meticulous installing and setting up the equipment. I definitely recommend Hanson for AV, home automation, security cameras, etc.”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
“Ms. Trish on Galbraith rd at metro is an amazing customer service provider. She went above and beyond to help lower my bill. She did more than lower it she saved me tones of money! She was sweet and very respectful !!!!!!”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Electronics
“I came in this past week and switched to cricket.
Unfortunately, I need a different service however, Samir gave me a full refund and understood my predicament.
Thank you for being understanding!”
“MIRIAM IS THE ABSOLUTE BEST! She’s amazing, beautiful, and great at what she does. I’m never going to any other boost store ever again. I’ll always be coming back thank you very much :)”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
10AM - 7PM
9804 Colerain Ave, Cincinnati
Electronics
“Mayilin is awesome...helped me with my Android phone issues...purchased a new Motorola...she is very knowledgeable and took the time to help since I am not very tech savvy... highly recommend her!”
“Go to them. Just go. Don’t go anywhere else.
Stay with me.
My Electrolux dryer heating element went out. And when we opened it up we noticed the blower fan had a cracks in it. So we had to take that out. It took me 4 HOURS TO GET THIS BLOWER FAN OUT. Why? Because it’s all one piece. My dryer doesn’t make it easy. Well long story short, it wouldn’t just come out the way it was meant to. I had to cut it out. So I needed a heating element and now a fan unit. I was quoted almost $600. At that point I could buy a new dryer.
So I called V&V. When I first called I spoke with Steve. And honestly he was the reason I was going to come to them instead of another place. He was helpful. He helped me find a part. It was more affordable, and he answered questions that I had.
So after four hours of getting that piece out, it was 4 o’clock. It took me 30 minutes to get to their store. I got there 10 minutes before they close tonight if I could’ve come sooner I would’ve but I couldn’t. The guy at the front desk answered my questions, one above and beyond to help me and when he didn’t know the answer he went to someone else that’s when he brought Greg out.
Greg was honest into the point. He helped solve a problem. I needed advice on, and not to mention he gave me other option. I was literally in tear while working on the dryer, and after speaking with them and then taking their time and actually helping me and not rushing me out the door, I will be a lifelong customer. They actually helped me find my part under $200.
So if you’re still here reading this review, don’t even go anywhere else. You will get quality help from people who know what they’re talking about. Not to mention people who are kind . I am so grateful for them. Thank you so much for all of your help.”
“Moe was extremely informative and helpful,.. he helped me to switch over to T-Mobile because they are giving away some extremely nice phones for people that switch from Metro to T-Mobile, he assisted me through the entire process”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
“Very pleased with the service I had done. I had them install security cameras at my store locations. Josh handled the booking and was quick to respond to us. Alex was the technician who did the work for us and he was outstanding. He answered every question we had and gave us a great tutorial on how to use the app. He was very friendly and a great representative for your company. I highly recommend them for anyone needing a security system. Thank you again Josh and Alex.”
“I've been a customer here for about 7 years now. Great service, always a great selection. You'll never know what you will find when you shop here. Tim and Kayla Run a great store, stop in today”
“The guys that work here are great! Unlike other shops in the area they don’t mind sharing a little bit of knowledge if you’re a self installer like myself. I bought an under seat subwoofer box for my ‘18 Silverado and 2 subwoofers. It ended up being the wrong box and they were more than happy to swap boxes (I had already drilled holes in the original box). I also went out and bought a $500 amp to match the power rating of the speakers and the gentleman helping me said “save your money the amplifier you have is nicer.” If you want guys who know their stuff and aren’t just trying to sell you on everything this is the place to go. I will be back for all of my car integration needs.”
9:30AM - 6PM
4030 Montgomery Rd, Cincinnati
Electronics
“Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his business and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!”
“Nothing but the best from Alamo, from the initial visit to my home through installation can't say enough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..”
“Kiara is the best sales associate at the store and I have been to a couple locations she is nice helpful and goes over and beyond to help her customers I highly recommend to go to her store”
“I brought a Yamaha cassette deck in for a broken belt. While I was standing there, he opened it up to fix it on the spot. Looking at it, though, he determined it would take some time and effort to repair. He said it might not be repairable. I left it with him and a couple of days later he called to say it was fixed. Very happy. It is a good deck and it’s hard to find them anymore. Very reasonable cost to repair. He -improved- it. He said there were supposed to be two belts, but sometimes they weren’t both installed by Yamaha. He put them both it. I’d recommend his work to anyone.”
“What a great first time experience for me at Microcenter! It's my first time looking to get a Gaming PC and the store seemed overwhelming, but wow the technicians made it so comfortable. A big Thank You to Spencer for helping me end up with a quality custom PC and Thank You to Matthew for helping me with Keyboard options and mice. The staff were all amazing, even the cashiers. I will definitely be back for any needs and wish I could return their generosity.”
10AM - 7PM
2520 Galbraith Rd, Cincinnati
Electronics
“I visited the store a few days and was greeted and treated like more than just a customers Nicole went above and beyond to make sure I was satisfied before I left! I will only go to this location from here on out, thanks Nicole for making my day!”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“Grate store and now that Warsaw store has improved what’s new that so impressive idk but that store has gotten so much better lately what had changed I wonder????? maybe one day I can get a job there one day I hope fingers crossed ???????? nick and the other guy Tony help with everything I have a question about everything down to even explaining why my bill is not what it is or why I pay ex 5 dollars but it’s worth it been with cricket since 1945 oh yaaaaa”
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“Great experience at this phone store! The staff were friendly, patient, and genuinely helpful from start to finish. They took the time to explain my options clearly, answered all my questions, and made sure I left with exactly what I needed. Excellent customer service and a smooth, stress free visit. Highly recommended!”