“Brooke was incredible in the store, assisting us in choosing a new sofa since our original order was taking too long. She was empathetic to our situation and helped us find the perfect alternative. I highly recommend asking for her help. Additionally, we consistently receive excellent customer service whenever we visit this North Olmsted store.
The delivery team brought the new sofa today and was fantastic as well. They handled everything with care and ensured the setup was perfect. They even made sure the sofa was working properly before leaving.”
“Store Manager in Avon, Bryan was just amazing! Friendly and knowledgeable; working with what we were looking for and to fit our budget. Delivery was available within a few days! We had visited a few mattress stores to get quotes, but Mattress Firm had them beat with pricing and warranty. Highly recommended!”
“Great experience! Lara was amazing at listening to what was important to us throughout our entire shopping experience and helped us find exactly what we’re looking for within our budget! Definitely recommend!”
“We were very pleased with the service we received at La Z Boy in North Olmsted. Tony was very accommodating in making a last minute reclining sofa change to our order. We highly recommend them.”
“We are very pleased with our recent sofa/recliner purchase. Laurie was great to work with and very knowledgeable of the brand. The comfort is amazing and the style fits our home perfectly. We would definitely buy from Laurie again.”
“Nick had been extremely helpful during this process of selecting a mattress that works for my needs. Having shoulder pain issues it hasn’t been an easy feat to determine which mattress would suit me.
Nick is direct, knowledgeable, researches any questions you may have and is not pushy at all.
Honestly the best customer service I have experienced at a mattress company.
Thank you Nick!”
“Loved our service. We purchased from Bob’s twice this month and love everything we found. Love the no pressure service people and especially their patience to answer questions and allow us the time we needed to make a decision.”
“My wife and I purchased a couch and loveseat set from Taylor’s Furniture last week and Dave was fantastic to deal with. My wife came in last weekend and Kevin helped her find our new set. Extremely helpful staff, my family members have always gotten their furniture from Taylor’s and we will definitely be giving them our business again! Thanks for everything and I would absolutely recommend this place!”
“Worked with JT to get a new mattress and he was very knowledgeable and helpful in selecting our new mattress. We will be back again the next time we need a mattress!”
“Lynn Downing is the perfect sales staff to help us buy the mattress of our dreams. She was able to give us choices and pointed out the pros and cons of every mattress that we looked into. Great experience!”
“We were looking for a new mattress with base. There are so many out there now it is overwhelming. After going to several other places that sold mattresses we went to Levin. Linda took such good care of us. She asked us questions that helped her understand what type of mattress she thought would fit us best. She then took the time to answer all of our questions while we tried out mattresses.
The delivery and set up went very smoothly.
We are very happy with our new bed and thankful for Linda's help in choosing it.”
“Joey was not too pushy, we really appreciated that he matched the Black Friday deal online for the mattress we wanted. The delivery process was smooth, they even unboxed it for a few days to off gas it for us before delivery. 10/10 recommend this store”
“Thank you Northeast Factory for having the mattress of my dreams for the best price. Special shoutout to Adam for helping us out and answering all our questions!”
“Very nice shopping at Levin Mattress on Memorial day. Sales reps (2) where both quite responsive to all of our questions and helped us reach a purchase decision quickly. Highly recommend!”
“Lisa was great! Went in for an office desk and walked out with 2 more items - she was super helpful in showing us options but also let us cruise around on our own. Definitely will be back when we are ready to upgrade more furniture for our home.”
“This was my first time visiting the Brunswick location, and I was very happy with their selection. Kirby (I hope I’m spelling her name right) was beyond helpful and patient with me. She answered all of my questions and recommended a product to help keep my flowers looking their best until the end of their season. I wanted to leave a review because this type of assistance and service doesn’t really happen anymore. Thank you!”
“This is a family owned store that is definitely worth visiting! I can’t say enough about the customer service. The Big Box stores certainly wouldn’t go above and beyond for their customers the way Mi Bella Casa did. Thank you!”
11AM - 5:30PM
27005 Cook Rd, Olmsted
Furniture Stores
“We have purchased multiple pieces of furniture from Chris and Jenny over the last six years. We are extremely pleased with the not only the customer service we received, but also the quality of furniture. We will be able to use it for years to come. The price difference between buying Amish furniture through Woodforest and purchasing elsewhere at a chain store is only about 10 to 20% difference. If well cared for, Amish furniture will last a lifetime vs MDF/particleboard furniture, which must be replaced every several years due to wear and tear. Purchasing Amish much furniture is much better investment due to sustainability. The value added details ensure the use for many years. Additionally, the new showroom is a really great space for showcasing product options. No one has compensated me for this review and I paid full price for all of my furniture. This is an honest reveal of my experience.”
“Saw them on TikTok advertising Queen mattress and box spring sets for $79 and thought it was too go to be true for someone in desperate need of a new bed. I went online and was delighted to find pictures of everything that have listed, and everything is SO CHEAP it feels illegal. Found the deal and purchased right away. Pick up was a breeze and everyone was so nice and helpful. I will be returning for future purchases!”
“We were very impressed on our first visit. We solved a weeks-long search for a small kitchen table and chair set. Assistance we received was excellent. So was pricing, quality, and overall inventory. We will definitely return and recommend to others.”
“John was extremely knowledgeable, informative, helpful and friendly. John took his time explaining everything & finding the right bed for us. We are looking forward to having our new bed! John is a great, non-pushy salesman.”
10AM - 8PM
307 Main St, Westlake
Furniture Stores
“Beautiful and inspiring for every seasonal thing a person needs for decorating or for everyday use. One of a kind items available. Everyone is knowledgeable and helpful, especially Jackie Davis, she's very knowledgeable about everything in the store. If you need help with anything about a restricted diet Jackie Davis can help you. Great store ✔️.”
10AM - 8PM
6530 Pearl Rd, Parma Heights
Furniture Stores
“I bought a beautiful glass platter and a statue. The owner was super knowledgeable and friendly. The store has everything from glassware to large pieces of furniture, jewelry, and great antiques and much more. A must stop while you are out and about.”
7:30AM - 4:30PM
1323 W River Rd, Valley City
Furniture Stores
“I came across Valley City Supply by way of an online search. VCS has one of the most dedicated, genuine and knowledgeable staff I have encountered. VCS has so much beautiful variety of natural and manufactured stone, plus their vertical & horizontal displays are fantastic, enabling you to better see and even walk on the pavers - which is so important when working with a large (or small) project. I want to make mention of Sarah and Emily who are so knowledgeable of the extensive product lines and Joe who was able to address some special adhesive products that would be ideal for the paver I was interested. VCS truly goes beyond their already exceptional service. Thank you for giving me piece of mind, outdoor projects can be pricey and they are so helpful!!”
“Every time I come here I find something fabulous! There’s a great selection and the prices are excellent. Everyone that works there is so friendly too. Highly recommend!”
“Had amazing service to get the right bed for me, assisting with the best deals for the right bed, and getting that bed to me in the right time frame. I was a complicated customer due to complicated circumstances and John helped navigate those circumstances without batting an eye. Very grateful for the experience.”
“This furniture shop had better customer service than I expected. I accidentally gave the wrong room measurements while ordering a desk, and the staff double-checked before delivery to avoid problems. That small extra effort honestly saved me from buying the wrong size completely.”
“I was looking for a small bag of sand for my wife to use in her house plants. I had no clue where to look or what I was looking for, but I asked an employee who knew exactly what I needed. She took me directly to the shelf and showed me what I was looking for. It was a 5 lb. bag and just what my wife wanted.”
“Fred was very professional and informative on the mattresses and the Black Friday sale prices. We look forward to working with Fred again, and sleeping on the new mattress.”