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July 2025 by Buckeye 1992
Terrible CSR, specifically, the bigger guy that’s been there forever with the beard. It’s like pulling teeth to get a receipt from him, he tries to con you out of your discounts or won’t apply them or not give you a straight answer on pricing. I don’t know how he still has a job there and he’s been there forever.
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June 2025 by Heidi Combs
Rudest female at Verizon I've ever met... the female that has poorly applied lipstick behind the counter...I will never go to this location again
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March 2025 by Bob Scruggs
Month after month the bill is wrong. Phone Customer Service is pitiful. On-site they tell you that they can see the errors but are unable to make billing corrections. Hours wasted for nothing. Any common person would be fired if they performed like this.
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March 2025 by Tereva Pocock
Love that my son Zeke works here, and it's so close to home. All of my friends and family love how extremely knowledgeable and helpful he is.
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March 2025 by Darrell Kirby
Excellent stall! Excellent service, they went above and beyond to help me out. If I could rate them 10 stars out of 5 I would
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February 2025 by James Kirkbride
Should have never stopped here
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February 2025 by Spencer Martz
Came in with an (unbenounced to me) complex issue. Ultimately the manager worked with the associate to drive the fix action to conclusion. Another hourly employee (Micheal perhaps?) felt the need to lecture me on the philosophical importance of all customers and was both rude and indignant. Appreciate the assistance.
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February 2025 by Ashley
They will sure play you. Be careful and watch your bill! We were charged for 4 new lines when it’s just my husband and I.
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July 2024 by Michael Lonas
6 people in line at 11am had 2 people actually working that I seen..guy running the tablet to check in just stood there
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June 2024 by Lisa Barr
Have to say this is the last of the 3 verizon stores I like to use in the area. Maybe it's just me but this Verizon has a less personal feel than the one on 42 or lexington ave. It is busier than the other 2 locations. Normally I go to Verizon when I need help, not an upgrade. That could be it. Although, when it was my turn to be helped their representative solved my issue.
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June 2024 by RebeccaJane Roberts
Always helpful!
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February 2024 by Victoria Curtis
Great help
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January 2024 by Kaitlin Fleming
Zeke was knowledgeable, friendly and great to work with. Easy and fast service!!
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January 2024 by Kaitlin Hutcheson
Zeke was knowledgeable, friendly and great to work with. Easy and fast service!!
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January 2024 by Kara Mewhinney
If I could leave 0 stars, I would feel more comfortable with that. We wanted for 45 minutes for the incompetent staff to tell us that they do not have internet available in our area. This seems like something that they could have answered us when they signed us in.. When we specifically stated that we were here to get HOME internet.
