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November 2023 by Nick Beat
Refused to open an account for me because I didn't make an appointment. Their wasn't one customer there at the time .it was their policy
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September 2023 by Denise Ray
This bank and corporation is THE WORST. They place Zelle on their app but don’t stand behind. They are ALL TALK AND NO CONCERN about the customer. RUN RUN RUNKeep your money with you in a safe, wall, mattress or anywhere as it is safer there than here at PNC.49 years I did business and trusted this institution and they will take your money but not help when you’re scammed professionally. They do not help get your money back nor does Zelle even though they KNOW WHERE IT IS.They still have ZELLE on their app despite me learning how many people use this to steal your money.FIRTY-NINE YEARS of banking and they talk down to you like you’re stupid. These were professional scammersI pulled EVERY LAST PENNY and closed 49 years
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September 2023 by Bradley Wolfe
Horrible Staff, Genelle is rude and disrespect customers on a regular basis, it's sad how horrible this branch acts. Will be contacting customer service. Highly recommend you use a different bank.
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April 2022 by Jonathan Bucher
Tikina or however you spell her name was very lazy and rude, did not want to help me at all. Seemed like she just didn’t want to do her job, thankfully when I spoke with a manager everything was handled gracefully. The manager is the only reason I am giving 2 stars. If you have the option go to the maumee PNC.
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February 2022 by Ramon Rodriguez (R Wildlife)
Kiercstin I believe name was, did a great job today servicing bank account . Thank you will recommend PNC.
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October 2021 by Alan S.
So my 19 yr old son goes into this location to cash in saving bonds and to see about a personal loan. He was told to come back because they were to busy! He didn't get to cash in bonds! That is totally unbelievable.
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September 2021 by Valerie Mason
I have had nothing but great service from this branch. Everyone is always courteous and respectful.Mary Lou Vargo knows her products and is always ready to help!
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May 2021 by Ryan Banks
Do not recommend doing business with this bank, especially if applying for loan. They are very uneducated and misleading.
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November 2019 by Jonathan Tsegaye
Called ahead before I took a one page document up there to be notarized. When I got there, the lady told me that specific legal language was need at the bottom of my document for them to notarize it. I said that I've never heard of that before and could she let me know what the language was. She told me to google it. Took the same document to Fifth Third and they notarized it with no problem. Never going to that PNC again.
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April 2019 by Denyne Reid
I will never do business again with ANY PNC Bank. I will make sure I withdraw all my money out of my account and put it into a Chase Bank. I walked into the Narvarre Branch on a Saturday to perform a wire transfer for an investment that me and my partner have going on. I felt like I was being scrutinized for trying to wire a large amount of MY cash to two separate accounts. I understand that she has a job to do, I feel like she was looking at how I was dressed and the color of my skin, and allowed her judgment off my looks to determine that she wasn't going to allow me to wire MY money. She was about to perform it and explain to me that it won't come out till Tuesday, which was fine. Then she just came out and told me that she didn't feel comfortable with wiring my cash. And was told to go to my bank in Columbus. Very unacceptable! She could cost me and my partner to loose out on a deal due to the fact that she wanted to judge me as if I was a criminal trying to scam the bank out of MY money! She was more concerned about how long I've been knowing the person and why am I'm transferring the cash, and where did I get it from.....so because I couldn't complete my transactions, I will be coming back to remove my cash and move it to any other bank but PNC ASAP!
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September 2018 by Mjessee56 .
PNC is one the best banks I have had an account through, even with certain misunderstandings they always make it right! Thank you!
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December 2017 by Ben Bosh
They claim they can't hear you on the phone but when you say ok I will just come in and talk to you they can hear you loud and clear, very rude!
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September 2017 by VAPORS TV
Not so friendly or helpful people. I closed my accounts.
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September 2017 by Uncle Chuckles
Fantastic cute little location. All the staff is friendly
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September 2016 by Premier Staff Services
Mary Lou, I just wanted to thank you for understanding my circumstance this morning. I really want to say that the service at PNC was second to none. You have earned my business as a lifetime customer. It really is the little things in life that matter and I appreciate you making the exception this morning to I could return home safely!