Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Rite Aid's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because they consistently understand and exceed their expectations. While Rite Aid may not be the least expensive drug store, the staff in the pharmacy area and the front of the store make up for it with their kindness and respectful interactions. The stores are well-organized, and customers have no trouble finding the products they need. The staff is very welcoming, always knowing where the products are located and willing to assist when needed. Rite Aid is also known for being one of the cleanest stores customers have visited. However, some customers have had negative experiences with a specific employee in the pharmacy who is described as rude, unfriendly, and making customers feel uncomfortable. Despite this, Rite Aid's overall service and quality have earned the trust and loyalty of many customers, who continue to choose Rite Aid over other drug store options.
Rite Aid may not be the least expensive drug store, but the staff in Rx area and front make up for it with kindness and respectful interactions.
September 2022
I always find what I need and the staff is friendly and helpful.
July 2022
I ended up in Painesville randomly one day and decided to stop into Rite aid to kill time since I had never been before, and I was impressed. Everything was well organized and I had no trouble finding things I didn't realize I needed. Would definitely come back!