Spitzer Buick GMC Parma is described as the Buick GMC dealer for Cleveland and Northeast Ohio, focused on 100% customer satisfaction. Customers report amazing and extraordinary car buying experiences, noting the team is nice, helpful, and goes above and beyond. Sales staff are praised for being awesome, taking time to show vehicles and features, providing honest information, and maintaining open communication. The finance department also receives praise for a quick, painless process that secures the best rate and deal. The service department earns high marks for professionalism and satisfaction. Staff are noted as very nice, informative, and thorough, clearly explaining problems, recommended fixes, and solutions. This helpful service experience encourages customers to return. Reviews also compliment the dealership's appearance. Overall, customers recommend Spitzer Parma for anyone looking for a new car, affirming that great people there really care about the experience.
