U-Haul Self-Storage of Parma offers a range of services for local and long-distance moves, including truck rentals, trailers, and self-storage options. Customers have praised the staff for their professionalism and prompt service, noting that they are friendly and attentive to both people and their belongings. The location is convenient, making it easy for customers to move in without incurring high costs. Many reviews highlight the accommodating nature of the staff, even when equipment reservations are affected. While most experiences are positive, some customers noted minor issues, such as longer-than-expected pickup times and concerns about truck maintenance. Overall, U-Haul Self-Storage of Parma is recommended for its reliable service and helpful team, making it a suitable choice for moving and storage needs.
The staff and service was friendly and fast. They have about everything you could want from U-Haul including trailer, hitches & boxes & plastic and everything to go along with it. Plenty of rentals Whether it's a box truck or storage unit- inside or out. They even have propane refilled by the pound.
November 2024
Staff at this location is very rude and treat you poorly. The manager is not helpful when reporting the rudeness of their behavior. The older gentleman was extremely helpful and kind.
May 2024
The location of the storage unit was perfect for my move. Literally 2.5 mi away so it didn’t cost much to move in. Staff was always friendly and took good care of me and my things while in storage. Would definitely recommend to a friend or family.
