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“I had an amazing experience purchasing my mattress. David took his time with me and made sure I understood all the options without ever being pushy. His knowledge really showed. He explained the differences between each mattress in a way that was easy to understand and genuinely helpful.
What I appreciated most was how personal and attentive David was. David asked the right questions, listened to my needs, and helped me find the perfect mattress without rushing the process.
Overall, a truly exceptional experience. If you’re looking for a mattress and want someone who’s patient, knowledgeable, and focused on your comfort, I highly recommend DAVID! #PURPLE”
“I actually just stopped by the store to do some cyber Monday comparison shopping and this was my first stop but the sales rep Derek was so engaging and helpful I decided to purchase before shopping around and that’s not like me but with the pricing and customer service it was a GO!! Thank you”
“As soon as I walked in the door Blaine was so helpful he really listened and he really helped me make a great purchase decision including the financing I will definitely be back to Big Sandy's for more things as I need them”
“We were in the market for new box springs and mattresses. Our challenge was that the bed we were placing them on was a 100-year-old brass bed with a full-size mattress. We wanted to move up to a queen-sized mattress. A standard queen was too long at 80 inches. The Mattress Factory offers a short queen mattress and box springs in two different lengths. We purchased the ideal mattress for our needs with a less tall box spring. The company made the set to our needs. The delivery was only two weeks. Delivery was flawless. We could not be more pleased with the outcome of our shopping at the Original Mattress Factory in Reynoldsburg,”
“Our sales rep was the store manager, who was patient, professional, polite, and attentive. "Andrew" thoroughly explained the different models of beds, options, pricing, current promotions (which were identical to those found on the internet) and even available discounts. Andrew also helped us find our perfect bed, based on our sleep positions, completed the sale, and scheduled the delivery and setup appointment. We had a great experience and can't wait for our new Sleep Number bed to be delivered and setup.”
“I absolutely loved my experience at this store. My sales person was Lisa and she was a breathe of fresh air. She was the complete opposite of a pushy sales person that follows you around the store. She asked what I was looking for, pointed me in the right direction, and gave me the space I needed. She also understood my need and was attentive to answering my questions (I had alot lol) she was very kind and patient. She made me feel comfortable, I felt like I was shopping with advisor, the same way it would be if you were shopping with your mom (but in a good way?) All in all I highly recommend. The manager was amazing and accommodating as well. Thank you Ashley furniture for an amazing experience. I cant wait for my new bedroom set and dining set to arrive.?”
“My wife and I went to Fine Homes Furniture yesterday to buy a couch for the living room. We were waited on by Mohammed and he was fantistic. My wife had plenty of questions for him when we found out they do custom work. We got the size arms we like, the firmness of the cushions. Also had plenty of colors to choose from and could also pick the kind of legs. It was a great experience and will highly recommend them.”
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“We purchased some furniture here last week. It is a bit pricey, but it’s such good quality. The staff here is so nice. They were very accommodating. Would recommend!”