AutoZone on Refugee Rd in Pickerington is a leading retailer of auto parts, maintenance items, and car accessories. Customers consistently report that the staff is amazing, pleasant, and always willing to help. Employees frequently go above and beyond, providing excellent and awesome service. They are described as kind, courteous, patient, and helpful, often answering questions with the knowledge needed. Staff members have been known to come to the rescue in emergencies, performing tasks like testing batteries for free, replacing car parts, and even helping customers add coolant. The team is polite and keeps customers informed throughout the process. The store offers a wide selection of products, including specific items like SeaFoam, and they have plenty of inventory. They stand behind their products with warranties that customers are able to use with no questions asked. If a part is not in stock at the Pickerington location, the staff will identify which store has it or offer to have it sent to their store. For decades, customers have relied on this AutoZone and its staff for parts and help, noting that the service is what great service is all about.
Convenient place to go and get what I need close to home with friendly and helpful staff!
June 2024
Marc T was awesome! Best customer service I can say Ive ever had. He found us everything we needed and made us feel like we had been friends for years. Genuine review for a genuine guy. Fantastic parts manager!
April 2024
Marc T the manager is the man. Life saver, had a blade fly off and he came to the rescue! Truly went above and beyond! Even tested my battery for free!!! Thank you Mark T.