“Tony provided excellent customer service! I took my car to O’Reilly’s & the lady didn’t even know where the battery was in my car to test it, so I went around to advanced auto they tested my battery & said it was good but my car was telling me to pull over & leave the engine running. I took it to Piqua battery & Tony went right out tested my battery told me it needed charged & got it done! I will forever be a loyal customer thanks to his knowledge & excellent customer service.”
“Manager helped me a few weeks ago with/ my windshield wipers! He installed them and bent the one back into place so, I didn’t have to replace it- very nice guy”
“So I had a situation arise while traveling through the area that had me stranded for hours with a very small window of finding a solution. I had called other parts stores in the area who offered no solutions and were not helpful. Luckily I finally got to speak to Grant at O'Reilly who was extremely attentive and helpful and quickly went above and beyond to offer several solutions to fix my problem. His finally solution was a very quick resolve. I would highly recommend this store to people, would personally like to thank Grant.”
“I was at my daughter’s house when the dashboard light came on that said the key fob had left the vehicle. After piddling around with it for a bit, I was finally able to get my car started and drove directly to O’Reilly’s in Piqua where I had the privilege of meeting an employee named Connor. I thought it was probably the battery in the key fob, but I had no idea what battery to buy or how to open the case of the key fob. So, without even asking, Connor took my key fob, replaced the battery and sent me happily on my way. I’ve always appreciated the customer service I always get when I go to the Piqua O’Reilly’s, but Connor rescued me with exemplary customer service! Oh! And I made it home with no more key fob dashboard messages. Thank you Connor!”