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“Went to this location today to trade my old phone in for a new one, and Austin M. was fantastic to work with! It was a smooth process and he was great at making conversation and giving us the best experience possible. Thank you Austin!”
“I recently switched from straight talk to Verizon and Haley made what I thought would be a really stressful situation so smooth and seamless! She answered all of my questions and walked me through everything. I’ve had a great experience with Verizon since!”
Open 24 hours
1100 Wayne St #1337, Troy
Internet Service Providers
“Wow! We called on Monday, and they had me up and running on Thursday. It could have been scheduled sooner; however, we were not prepared for such a quick turnaround. The install was a breeze, and the tech was very informative! The connection is just as it should be.”
“Employee Deven is courteous, professional and highly knowledgeable. Deven resolved my cell phone billing issue in minutes whereas the employees at the Sidney OH location didn’t even try.Deven is an outstanding representative for T-Mobile. Promote him.”
“Solomon Byrd made my visit to Spectrum one to remember.
I took my 86 year old dad into Spectrum to replace an aged router. Solomon was engaging, knowledgeable, and authentic. He took the time to explain the new equipment and then went above and beyond by reviewing my dad's bill.
Solomon's efforts saved dad several hundred dollars by eliminating his landline. While the savings is nice, his genuine efforts left a priceless impression on the two of us.
Congratulations on a great hire, Spectrum.”
Internet Service Providers
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Internet Service Providers
“My spouse and I went in to do a quick check up on our account. Lela expertly handled our account’s automatic payment update and a few other account changes we requested. Plus, she enrolled me into a better plan when she saw my particular circumstances— which I appreciated immensely. Interestingly, I was thinking of changing carriers but won’t now due to the service TCC and Lela gave me. Thank you!”