The Spectrum Store in Troy, Ohio provides services including bill payment, equipment pick-up and return, and help with internet, mobile, and cable TV. Reviews note that employees are knowledgeable, helpful, prompt, courteous, and professional. Specific assistance involved solving problems quickly, adjusting phone settings, explaining services, and easily exchanging equipment. Customers report satisfaction, being helped with issues not resolved over the phone, and recommend the store. A point of frustration mentioned is that the bill payment machine does not give change for cash. Overall, the store is described as providing excellent and fast service for various needs.
