The Spectrum Store in Troy, Ohio provides services including bill payment, equipment pick-up and return, and help with internet, mobile, and cable TV. Reviews note that employees are knowledgeable, helpful, prompt, courteous, and professional. Specific assistance involved solving problems quickly, adjusting phone settings, explaining services, and easily exchanging equipment. Customers report satisfaction, being helped with issues not resolved over the phone, and recommend the store. A point of frustration mentioned is that the bill payment machine does not give change for cash. Overall, the store is described as providing excellent and fast service for various needs.
Very friendly and knowledgeable. I didn't get the lady's name but she's awesome!
August 2024
So easy to drop off the equipment . Got a receipt and went on my way. Good customer service
August 2024
Just note cuz no one told me when u go in and pay your bill , cash at the machine, it don't give you back any change , the people there r to dumb to tell you this ,, ?
