“I just became a new customer at The Storage Block and had a great experience getting everything set up. Margaret helped me over the phone, and she was extremely professional, patient, and easy to work with. She answered all my questions clearly and made the whole process smooth from start to finish.
It’s rare to get that level of customer service right off the bat, especially as a new customer, so I really appreciated it. Based on this experience alone, I feel confident choosing The Storage Block and would definitely recommend them to others looking for storage.”
“Great experience, start to finish! Clean and safe unit, knowledgeable and responsive customer service (especially Ammar), and competitive rates. Will definitely use again if needed.”
“The first employee I spoke to David on Friday at the actual office was absolutely wonderful told me everything I needed to know sent all documents and advised me I would receive a text message regarding the lock code. Fast forward 1 day to Saturday still no code for the lock on the unit. Called back and got someone from customer service again very nice guy he stated when we get to the unit to call them back and give them the serial # from the lock and they can give me the code. I was planning to start moving stuff in on Sunday so I needed to get into the unit. Got out to the unit Saturday and called customer service back it was around 3:30 placed on hold then asked to put in my phone number for them to hold my place in line and call me back. I waited and waited and no call back thankfully for us there was instructions and a # to text on the back of the lock to the code as no one ever called me back from customer service at all. So for that I cannot give 5 stars.”
“We ordered a a storage shed for our business, and are very satisfied! Communication regarding delivery was excellent, and the placement was confirmed to be exactly how we wanted before they left. Highly recommend!”