Germain Collision Center

Auto Parts , Body Shops
Hours: Germain Collision Center is a reputable auto repair shop that has received mixed reviews from its customers. While some customers have had positive experiences, others have faced challenges with the timeliness and quality of the repairs. The business is praised for its friendly service, with Ashley and Brianna Gingrich, the body shop manager, being highlighted as particularly helpful and responsive. Customers have appreciated the clear communication, fast estimates, and the ability to get their vehicles in for repairs quickly. However, some customers have reported issues with the repair process, including delays in completing the work, problems with the quality of the repairs, and a lack of communication from the primary contact, Sam. In one instance, a customer had to return their vehicle multiple times to address issues with the repair, only finding resolution when they spoke with Brianna. Overall, the reviews suggest that Germain Collision Center provides a mixed level of service, with the quality of the experience largely depending on the specific staff member handling the customer's case. While the business is praised for its friendly atmosphere and the work of some employees, it seems that there is room for improvement in terms of the consistency and timeliness of the repairs.

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1. Powell, Ohio