Storage Rentals of America offers a convenient and customer-focused storage solution. The business provides flexible month-to-month leases, making it easy for customers to rent without long-term commitments. The rental process is designed to be simple and accessible, with options to reserve or move in online, and staff available seven days a week by phone to assist with selecting the right size and even helping with move-in over the phone. Customers can purchase packing and moving supplies such as boxes, tape, and locks on-site. The facility features large, well-maintained indoor units, praised for their size and condition. Staff members, including Sammie, Sam, and Karen, are highly appreciated for their friendly, helpful, and courteous service. Many reviews highlight the positive attitude and professionalism of the team, which enhances the overall experience. Customer service is emphasized, with staff demonstrating understanding and quick resolution of issues, such as waiving late fees for longstanding customers or resolving problems promptly. However, some customers have noted the absence of restrooms at the indoor facility, which has caused inconvenience. Overall, Storage Rentals of America is recognized for its good customer service, well-kept units, and reasonable prices, making it a reliable choice for storage needs.
I spoke with Sammie today and she was wonderful! She was very welcoming and knowledgeable. Highly recommend!
October 2024
I had a great experience with one of the property managers Sammie today. She is always helping me and my family. You have an awesome employee working for you.
October 2024
Sammie was great, she helped me find the right location and price for my needs. I greatly appreciated it.
