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February 2024 by C B
Very easy to schedule an appointment online and quickly received an email confirmation. Upon arrival, Damian listened to me and kept me informed during the appointment. The oil change did take longer than expected but he apologized and offered me a great coupon for my next oil change. I trust this Firestone completely!
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February 2024 by Dinah Allen
I was running late and the guys still did my oil chg and patched my tire in 45 mins. Great group of guys!
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February 2024 by Mahamud Kassim
It was a great experience except the time was little long . i have waited 2 hours for replacing one tire. I will advise them to hire more people ,so they can speed up the process.
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January 2024 by Jemma Maynard
This was the first time I went to firestone. I went to a honda dealership twice and spent SO much money for my car issues to continue. I was at my end with them and so I looked online and this place had the best reviews compared to other firestone locations. I got there at 8:30 am and left at 3 pm. It did take a while but it was so worth it and I feel like my car is so much more sturdy. I know people complain about places just trying to get money but these guys were amazing. Brent was the best. He explained everything thoroughly and as a young female with no experience in cars, I did not feel like someone was speaking jargon to me. I also appreciated how he did not push for me to have specific service done. He told me what was wrong, gave me my options, and let me decide what to do. I will 100% be coming back here in the future for any car repairs! Plus, I’ll make sure to bring snacks but that’s fine! Worth it!
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January 2024 by Michelle :]
Friendly service! I am usually a gahanna customer but reynoldsburg might just have to be my new location.
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January 2024 by Srikanth Srik
Good staff
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January 2024 by Nina Shuler
Good Service. Pleasant Head Technician . Front brake job and ten min overall car check and TPMS replaced. There for four hours.Restroom needs to be bleached and properly clean.
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January 2024 by Adrian Adams
Avoid this location even with an appointment they keep you waiting. Scheduled an appointment for 3p got there an hour early wasn’t till 3:30 I asked for an ETA an was told an additional hour just before my car would be on the rack for an alignment.
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January 2024 by Tammy Semenchuk
I was warned about going to that particular Firestone, I was there for two rear tires wipers and an alignment, I was there for 5 hours and I have to go back the next day for the alignment so no I'm not happy at all, if I didn't hold the Firestone card trust and believe I would not be going there.
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December 2023 by Johnnie Faye (MsTechnologyNoLimits)
Firestone on E. Main St. Reynolds, OH 43068 is where I take both of my cars serviced. Ask for Pierce, he is very reliable, knowledgeable, and respectful. I purchased & installed 4 new Firestone Tire, Wheel Alignment, best price on oil changes for Lincoln & my Solstice 2 seater. They take great care of my cars and provide great customer service.
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December 2023 by Nicholas McKenzie
Fair price.. holding up so far
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December 2023 by Niko Jackson
12/9/23 my son and I visited Firestone on Main Street in Reynoldsburg. At 7:58am. We were the first clients there for our appointment at 8am to get 4 new tires.They took the 2006 Toyota Matrix back at 8am an hour later an attendant said our lug nuts were stripped when they were trying to take the tire off and we pile need to pay for new lug nuts. Which would be $49. My YOUNG son paid for the lug nuts then sat back down. TWO HOURS LATER an attendant approached my son and said a wheel alignment is now needed and would cost moI interjected and told my son to not agree to another service from this store. So now we pay and leave go to the car, open the door, notice his window is cracked oddly and the door sounds weird when we open it. We get in drive home and when we get out to go into the house we are unable to close the door. After we take a look we notice the lever to the door is broken in half preventing the door from closing. I call to speak with the manager and I’m awaiting to hear what they have to say. So far customer service is a 1.
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November 2023 by Arron Viney
Making appointments is a waste of time. Have a 10am appointment and it’s now after 11am and my care still hasn’t been pulled into the bay yet. This isn’t the first but will certainly be the last time happens to me with this company!!
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October 2023 by Amy&Ben Wills
Woke up to low tire pressure due to nail in the tire and this Firestone repaired it and had me on the road within the hour. Their 7AM opening time is great!
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October 2023 by Gary Jones
Went there to get front suspension fixed. Instead of fixing the problem they did back brakes , changed a rear shock. They had my car for three days. I will not go back to that location.
