Firestone Complete Auto Care in Reynoldsburg, OH has built a reputation for reliable and friendly auto care since 1926. Customers appreciate the great customer service provided by the staff, who are described as polite, respectful, friendly, and helpful. The service manager and technicians are recognized for their courtesy and professionalism, ensuring that customers feel valued and cared for during their visits. The shop offers fast and efficient services, including oil changes, brake inspections, engine repairs, and tire sales. Even when repairs take multiple days, the staff remains courteous and professional, making the process smoother for customers. The team is flexible and accommodating, often ordering tires promptly to meet urgent needs, such as last-minute preparations for road trips. Customers also note that the staff are personable and genuine, making interactions pleasant. While minor issues like occasional distractions at the desk have been mentioned, overall, the location is highly recommended for quality auto care. With comprehensive services for all vehicle makes and models, Firestone Complete Auto Care continues to serve the community with dependable, affordable, and customer-focused auto solutions.
Customer service was great. Friendly & informative staff. Service was completed in a reasonable time.
July 2024
Can’t thank rodney and his team enough for great service and customer care. Came in with a low tire pressure… come to find out theres a nail in the tire. He was quick to help and aid me. I am grateful for this team and location!
July 2024
Great customer service the gentleman that took care of me the whole way was very polite very respectful we'll come back here in the future I recommend anybody that wants good quality service to come to this Firestone location
