The Brice Road Home Depot in Reynoldsburg, OH, offers a wide range of products including tools, appliances, outdoor furniture, and building materials. Customers appreciate the clean facility and friendly staff. Becky's helpfulness stood out when she assisted a customer with missing paperwork for a lawnmower. However, there are suggestions for improvement, such as updating electric riding chairs for elderly and handicapped customers, as their battery life is short. Some customers noted discrepancies between physical inventory and what is listed online, often attributing this to 'merch team' or 'receiving errors.' The tool aisle can feel overcrowded. Delcie, a rental associate, received praise for her kindness and knowledge while assisting a customer with a drain auger rental. Dan at the Pro desk is recognized for his exceptional service, helping customers efficiently and with a positive attitude. Overall, The Brice Road Home Depot is committed to helping customers with their projects while providing a pleasant shopping experience.
Had a much better experience at this Home Depot than other ones I’ve been to. Thank you to Jerry for all the help
June 2024
They had everything i was looking for and the employees were very helpful.
May 2024
Big Shout out to Charles!!! In the paint department. Very knowledgeable and always makes my day, with his positive attitude. Legit he's the reason I come back to this location. Amazing experience with Charles. Thanks buddy. The store should give this man a raise A.S.A.P
