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“We were shopping for plumbing supplies for our bathroom DIY. I couldn't locate an employee that could answer plumbing questions.
I located Jeff in the Woodworking area, he was kind and helpful.
Thank you Jeff for your helpful confident advice. We appreciate you.”
“I ordered a Rintal mini stair. The shipment came damaged and missing parts. The Stairway Shop is working with me to get my missing pieces. Communicating with them has been positive. I'm hopeful that I will edit this review to five stars soon.
Update 2025: Shipment damage was from shipping company (not Stairway Shop). Stairway Shop was able to get me missing parts. Very helpful. Stair has been installed for nearly two years and is trouble free and sturdy. Minimal flex. Very happy with this product and maybe more importantly, for those researching, I think this alternating steep, short-run stair is quite easy to navigate and safely use, especially with care taken to install a solid rail with returns. I modified this stair rail (purchased extra rail length) to create legitimate returns: for the bottom stair landing, the rail returns straight to the floor with an extra attachment on the first tread. At the top of the stair, the rail levels out for a length preceding the top tread and then returns to a pony wall (to safely enclose the stair opening at the upper floor. This importantly avoids hooking clothing and other trip-up opportunities that are likely not part of the code in Italy, where this stair is manufactured. Upgrade to five stars.”
“I had a great experience with Bob at the Pickerington Tractor Supply. I came in to buy grass seed and straw rolls for a landscaping project and was about to purchase the wrong type of seed. Bob took the time to explain what it was intended for, helped me realize it wasn’t what I needed, and then walked me through the other options and recommended a better choice. He was friendly, knowledgeable, and genuinely helpful. Employees like Bob are the reason I keep coming back.”
“Jordan, who works in flooring, was so incredibly helpful! I often come across home improvement stores are either unorganized, unhelpful, or down right rude but Jordan was the opposite of those things. She quickly helped me, found what I was looking for in less than a minute despite it not being on the shelf, and she was kind and engaging the entire time! I may make the drive from Lancaster and skip the home improvement stores in my area due to her service alone!”
“Both Ashanti and Dyani were extremely helpful!
Ashanti helped me locate items to fix where my sump pump lets out and Dyani taught me how to adjust the number of boxes I was purchasing at the scanner so I didn’t have to scan a million times.
Really appreciated the help. It would’ve been a much longer home improvement run without them.”
“Play the line of work that I'm in I'm there quite frequently and I must say they're always helpful the staff is always polite and the pricing is fairly decent I would recommend it”
“I bought a washer and dryer set today. I received wonderful customer service from William in the Appliance Department. He explained all the details, absolutely competent, and extremely professional.”
“Kari Gillespie in the appliance department is a true gem! We had a new LG dishwasher delivered and the installation was not done correctly. Kari helped us resolve the issue and followed up to make sure the job was complete. Thank you Kari!”
“Just finished picking up last-minute painting supplies at this wonderful Lowe’s location. I was running late as usual, started the project in half baked fashion, but the very knowledgeable professionals at Lowe’s were able to facilitate a resolution to avoid a very expensive service call and a potentially disastrous set of circumstances over this upcoming Fourth of July weekend. Kudos to the personnel that work at this exceptionally busy location. The garden department looked lush and vibrant as well. Even though I did not purchase any garden supplies or implements, I will definitely visit this stop after the Fourth of July weekend. Keep up the good work!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I'm happy our closer location is offering children's workshops again.
They cancelled on us too many times on the past, however, our children enjoy the various building themes: excited about the Leprechaun Trap this March”