PNC Bank is highly praised for its excellent customer service at a particular branch. Customers appreciate the friendly and helpful tellers and bankers who provide service with a smile. Even during busy times, staff remain calm and engaging, ensuring minimal wait times. One customer highlighted the assistance of a staff member, AJ, for being understanding and helpful. The branch is known for its efficiency, including the ability to issue new debit cards on-site, eliminating long waits for delivery. Overall, this branch is recommended for anyone in the Lakewood, Rocky River, West Park, or Fairview Park area looking for a reliable banking experience.
Shout out to AJ for assisting me with my concerns this morning. Very understanding and helpful. Huge help. 5 stars for this man. Thanks again!
June 2022
Friendly and helpful tellers and bankers. Always a fan of PNC. Best bank out there. This branch is full of wonderful professionals who provide service with a smile. Highly recommend them.
August 2019
Always Pleasant and smiling tellers with great free coffee from the Keurig.
