“PNC is not where I do my banking. However I have been here several times for work and I have 2 clients whom are very pleased with PNC services! The customer care is a high point! Always greeted with a smile”
“Really great experiences at this branch. Folks were running a little late in opening. It was clear they were working as fast as they could, apologizing for waits that were minimal to non-existent. No apologies were needed, but it was great to see how much they valued the customer. If you are in the Lakewood, Rocky River, West Park, or Fairview Park area, I highly recommend this PNC.”
“Everyone has always been so nice and helpful in the 16 years I lived in the area and frequented this branch.
Marcela is also the best you could ever hope for.”
“The employees here are truly the best you could ask for. Grant always treats me with kindness, respect, and makes me feel genuinely welcome. The level of customer service and personal attention is exceptional. 10/10 experience — I would recommend them to anyone!”
“So nice to find bankers who care. This branch has great employees. Maria, the Branch Manager, is so helpful, compassionate, and respectful. I absolutely recommend this branch.”
Open 24 hours
22160 Center Ridge Rd, Rocky River
Banks
“One of the most coolest location of key bank. Everyone is so damn amazing and welcoming. Its women power here. They are the most sweetest people. Caring and know their clients. I just opened up my account and they had been very nice. Follow me for more at instagram @singhandsardar”
“This branch has always been great to visit. Kevin did an awesome job helping me get set up with my accounts, and Jen and Kem have been terrific on return trips. Thank you!”
“Been coming to this bank for 10 years and most of them are great but the last few experiences coming in some of the tellers have been rude to me or passive aggressive when I have to make multiple deposits and get change. Never had this problem before until the past year or so. I just wanted to somehow let the managers know about this.”
“Always friendly, welcoming staff. We use Chase for both our personal and business accounts along with our retirement accounts. Miss the drive thru from the old location, however the new building is clean and beautiful.”
“The staff at this branch are always pleasant, patient, and helpful. People need to understand that its not easy working with the public. I love Huntington Bank and will continue banking with them.”
“FFL is a fantastic banking partner,for both my business and my personal needs. They genuinely act as a *partner*, not as simply a vendor - really getting to know me and my business. I'd give 6 stars if it were an option.”