PNC Bank is highly praised for its excellent customer service at a particular branch. Customers appreciate the friendly and helpful tellers and bankers who provide service with a smile. Even during busy times, staff remain calm and engaging, ensuring minimal wait times. One customer highlighted the assistance of a staff member, AJ, for being understanding and helpful. The branch is known for its efficiency, including the ability to issue new debit cards on-site, eliminating long waits for delivery. Overall, this branch is recommended for anyone in the Lakewood, Rocky River, West Park, or Fairview Park area looking for a reliable banking experience.
Great customer service. Always helpful, smiling and pleasant. It is refreshing to see. Happy to be doing business there.
September 2022
Shout out to AJ for assisting me with my concerns this morning. Very understanding and helpful. Huge help. 5 stars for this man. Thanks again!
June 2022
Friendly and helpful tellers and bankers. Always a fan of PNC. Best bank out there. This branch is full of wonderful professionals who provide service with a smile. Highly recommend them.
