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“My moving men Jason and Randy did a great job with helping me move. They had great communication with me through out the move and asked me where to put things once we arrived at my home. Basically they were on the go, go, go from start to finish.”
“Josh has been absolutely amazing - we came in from out of town to access some family storage & he went out of his way to make sure our experience was flawless.”
“I think Chris did a great job for a new rental. He helped me learn the facility and locking of the gate and how things work in great detail. I look forward to using their best option on the storage unit.”
“I have used this storage facility before and have always had great experiences. Each time I have experienced people who are informative and helpful, but more importantly, just kind. It makes the whole experience wonderful.
Thank you all”
“So…. I kind of made a mess in their parking lot while reorganizing and sorting a bunch of junk on my trailer. I literally just pulled in their lot in order to not be in the middle of the street. I’ve done this twice. The first day, I had set a couple things in the grass next to the lot, and had forgot to bring them with me. When I packed up, I left them behind. Fast forward a few days: I have my suv filled with that junk and now I have a trailer as well. The same thing…. Pulled everything off of the trailer so I could get it all organized and bring to the scrap yard. This time, the manager pulled up to me, and obviously wasn’t too happy! She was very firm, she was respectful. She was decent to say the least. She mentioned the things I left behind last time and lmk to make sure to collect them and then also let me know to clean the parking spot I was currently in and to leave. That may not seem like it warrants a 5 star review, but in reality who was in the wrong? I was. I was illegally conducting labor in their parking lot, I made a mess, and I caused a distraction and disturbance for their customers. I left things in their lot and didn’t clean them up until I was informed to do so by her. She didn’t take anything personal and I explained that I had things going on in my life that made it difficult to conduct my business at home. She was very understanding and I appreciated that she didn’t just say nothing at all while calling the police. She approached me and was fair and that’s all I could ask for”
“Office staff is AWESOME! Price is fair. The lighting inside the building tho is TERRIBLE in my unit it is EXTREMELY DIFFICULT to see especially th 2/3 of it that isn't in front of the door I always have to bring a flashlight and there's no way to plug in a light to make it easier. Is prefer at least 1 overhead bulb in a sideways 10x30 unit.”
“We had a large office move that needed to be completed in multiple phases, and we had the pleasure of working primarily with Jimmy S., Steve R., and Robert C. They were professional, efficient, and made sure everything was done RIGHT. Thank you for all your hard work and dedication!”
“I had an excellent experience with this storage facility and would highly recommend it to anyone, especially students. As a masters student, I needed a safe, affordable, and convenient place to store my belongings, and this facility exceeded my expectations.
Bob, the manager, was absolutely fantastic to work with. He was professional, friendly, and always willing to answer questions or help whenever I needed assistance. He made the entire process easy and stress-free for me.
The facility was clean, secure, and well maintained, and I always felt confident that my belongings were in good hands. If you’re looking for a storage unit with outstanding customer service and a manager who genuinely cares about his customers, I highly recommend this facility and Bob!”
“My experience with Dedreeya was seamless and extremely pleasant. I was greeted with a smile. She explained the process and even escorted me to my unit because this was my first experience with renting a storage unit. I will gladly recommend this location to my friends and family. Thank you DeDreeya”
“When I needed a storage solution for my camper, I never imagined I could resolve it in less than 20 minutes. I got excellent service in the office from Rondae! Professional and kind, she answered all my questions and got all the paper work done quickly. I’m thrilled with the price and I plan on leaving my camper here for as long as I need. I highly recommend this facility”
9:30AM - 5PM
7011 W 130th St, Parma Heights
Self Storage
“Nice storage units with a lot of different sizes to choose from.. This place is one of the cleanest I've ever seen. The young lady in the office was very friendly and helpful.”
“Adam was great helped me understand the process & get set up. Also helped me save with a new customer special, the process was seamless I truly cant complain. Access 6am-10pm everything seems solid.”
“It was a truly great experience from start to finish. The process of securing a unit was straightforward and stress-free, which made everything so much easier. Communication was clear and timely at every step, and I always felt well-informed about what to expect. Everyone I interacted with throughout the process was not only professional, but also courteous and willing to go the extra mile to make sure everything went smoothly. Their professionalism, combined with the ease of the overall process, made the entire experience both seamless and enjoyable.”
“We stored our items for 3 years with Valley Storage on Lorain Rd. In that time our items remained safe and secure in the climate controlled facility. We appreciate the security at Valley Storage and the cleanliness of the facility. We always felt comfortable and safe at this location and never had any problems with pest or insects or any unsavory people hanging around. It’s a great place to store your items and we highly recommend Valley Storage for your storage needs.”
“Storage Sense in Cleveland, Ohio, Exceeded All Expectations!!
I cannot recommend Storage Sense in Cleveland enough. From start to finish, the professionalism, compassion, and efficiency of the team—especially Peter and Dora—made an incredibly challenging time in my life feel manageable.
As a recent victim of domestic violence, securing a safe storage space was a critical step toward rebuilding my life. Dora and Peter handled the leasing process with both expertise and kindness, patiently guiding me through options to ensure I selected the perfect unit for my needs. They answered every question thoughtfully and provided clear, organized information, making a stressful decision feel straightforward.
What truly set this experience apart was the genuine care shown by both staff members. During one particularly emotional moment, Peter stepped out from behind the counter, offering heartfelt reassurance that “everything will be okay” and reminding me of my own strength. He consoled me, as I cried; it was just what I needed at that moment. Dora, too, lifted my spirits with her warmth and optimism, ensuring I never felt alone in the process. Their compassion turned a transactional errand into a moment of human connection I’ll never forget.
To anyone in need of storage solutions—especially those navigating difficult circumstances—Storage Sense is more than a business; it’s a place where kindness and professionalism intersect. Thank you, Peter and Dora, for being a light during my darkest days. Cleveland is lucky to have you.”
“The property manager was extremely helpful with my rental gave us a great location and door was very easy to open as both my wife and I are disabled thanks Mike you were great.”
“I had a 10X15 unit for a year. Condensation was an issue but my cube was unattended for months at a time. I suggest weekly visits to remedy this problem. The attendants were kind and attentive. Any issues with my unit or communal areas were promptly and efficiently addressed. The online ordering system is excellent. Rent a unit in the middle of the night if needed. Will definitely use them again.”
“I’m thankful to have secured a nice large storage unit at Breakwater. I toured the facility this morning and it’s definitely a step up from a storage unit I had out of state a decade ago. Gloria, in the office, was prompt, helpful and thorough. She is wonderful!”
“Great customer service. I had mistakenly signed up for 2nd floor, interior space when I really wanted one with exterior access. The change was made quickly and efficiently with always a pleasant smile.”
“I have stored with this location a few times, and the reason I always come back to this location is because the customer service is great! Brad is very quick to respond and I have never had a bad experience here.”
“We've been working with trucking companies for 15 years and by far ADC is the most professional, courteous and completely reliable. They go out of their way to help their clients and are flat out amazing to work with. Thanks again!”
“I stupidly screwed up and didn’t lock my unit and the staff found my improperly locked lock/storage bin. They called me I came down, my stuff was still there and I locked it up. Thank you, Amanda and Danyele.”
“6 out of 5 stars! For our household move (crew of 5, 2 medium-sized trucks) they were incredibly fast (all furniture from 8 rooms and much packing of kitchen goods and clothing - done in 4 hours, from the time they arrived until they drove off (admittedly the two houses are less than 5 miles apart, but still!), very experienced (not one ding, crack, or bump), skilled (even moved an incredibly awkward and incredibly heavy outdoor sculpture), good natured (always willing to answer a question, never a gruff remark), and a very fair price to boot. We will recommend them to anyone and everyone... far FAR above our expectations!”
“This place has been awesome. I just moved all the way from Arizona and I needed a good place with large drive up units. This was just the right place. Plenty of room, easy access, and very VERY nice people. Shout out to Drew for helping me out when he saw I was doing it alone!”
“I’ve been working with Bill at helm storage on Cleveland’s westside for about a year now he’s always been super friendly and addresses any and all concerns very promptly he does his best to keep the facility clean and does his job well”
9:00 AM - 5:00 PM
24653 Sprague Rd, Columbia Station
Self Storage
“Amazing staff! Michelle and Babs(Bobbie) really work with me on my unit. Friendly and down to earth good peoples. AND Michelle makes The cutest earrings and little mushrooms. Very talented”
“Liz is a great asset to CubeSmart! She is friendly, kind and helpful! She processed my side by side units in no time flat! She’s the main reason I moved from that national company down the street! Keep up the great work!!!”
“I LOVE Mill River Indoor Storage, it is truly the best place to rent a storage unit from. The staff is so friendly, helpful, and considerate. The facility itself is secure, well-lit, and temperature controlled. Super easy to move items in and out! I rented a unit from here for years, and I know when/if I need another storage unit in the future I will be returning back here. Seriously so wonderful, I can’t say enough good things! :) Thank you for everything!”
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“Very clean establishment and well maintained. Christine at this location was extremely helpful and knowledgable. Renting a unit with her was a breeze and I’ve recommended this place to lots of my friends!”