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“I will never take take my car anywhere else. As a widow who did 0% of the upkeep and driving while my husband was alive. I brought it here on a whim & they’ve never been judgmental or anything but informational and kind. Not to mention the work last years it’s not a repeat fix they get it done right the first time!!!! Love these guys!!!”
“Just got a flat tire on 470. Thank goodness Joe’s was nearby and open til 6:00! They immediately attended to our issue and had us back on the road within 45 min. Price of repair was very reasonable. Staff was friendly and professional. Thank you!”
“Great experience, my sales person Leann Chappell did an excellent job and was very knowledgeable about the product and finance options . From the time I arrived to the time I left was less than 3 hours . I've bought 5 vehicles from Whitesides over the years and will continue to keep my business local . Thanks to a great team .”
“All I can say is WOW!
I've got a Mercedes that I'm super finicky about who I allow to work on. My first trip there to speak with them about changing my rear diff and oil, I was impressed. Even though the guy I spoke with was young, it was obvious he knows what he is doing... and is passionate about it.
I dropped my car off a few days later, and when I picked it up, I met his father.... and I see where he gets his passion and knowledge from.
These guys were super kind, fair, and honest. The things I look for in any company.
I have zero concerns about leaving my car there again. I can 100% trust these guys know what they're doing and should something go wrong, they'd make it right. If you've got a foreign, or even domestic car, I very highly recommend these guys!
See ya for my next oil change! :)”
“great service. very reasonable on price to change my tire this morning/afternoon.
definitely worth the drive out to see him.
i'll be back!”
“My experience was 100% positive. Brooks Huffman was my sales representative. Many sales agents will try to steer you one way or another, Brooks simply answered my questions and helped move me through the process in an efficient manner, even though he was quite busy. I had purchased an overland 1000 very early this year but decided to upgrade to the U10 XL Pro. I did sacrifice a few thousand dollars but for the value, I think I’m way ahead. Added signal kit that is completely integrated with the remainder of the machine. I’m not a murder, racer or rock climber just want to drive a little further back into nature than my truck will go and hopefully get to take a couple snow drives in it. It’s very tight in my trailer 12’ length wise and very tight in my storage building height wise but I’ve made a couple simple adjustments and I’m all set.”
“Great source for truck accessories locally owned and operated. Expertise and advice offered if needed. Liked the business. They have lots of products, and I am scheduled for a gooseneck hitch installation. Then a trifold tonneau bed cover. Their service is highly recommended by me.”
“Very fast and friendly service. Small business. They were able to get me in on the day I needed. I had called a chain windshield business to check prices and they were going to charge me over three times what I was charged here.”
“Awesome service! Was leaving for vacation the next day and they got my windshield delivered and my appointment at 8am..... friendly staff and great work......I would recommend this place to anyone!”
“Best in the valley at quality of work, yes it’s a dealership, yes they are busy, but if they weren’t good, they wouldn’t be busy! Be patient, and be kind- they are simply humans too!”
“I had 2 cars go down over the weekend and needed to get at least 1 car back on the road as quickly as possible. I called Monday morning as soon as the opened and they got me in and back on the road in one business day for a fair price. I will return and recommend!”
“I had an absolutely outstanding experience with Honda Direct Line in St. Clairsville! I purchased a Honda Shadow Aero from them, and the entire sales process was quick, smooth, and completely stress-free. Everyone I dealt with was friendly, knowledgeable, and genuinely focused on providing excellent customer service.
What impressed me even more was how they treated me after the sale. I later experienced a minor issue with air in the rear brake lines, and their service department took care of it quickly and had my bike back up and running without any hassle whatsoever. There were no arguments, delays, or issues concerning the warranty—they simply stood behind what they sold and made everything right.
That kind of service builds lifelong customers. Honda Direct Line has earned my trust, and I would confidently recommend them to anyone looking to purchase or service a motorcycle. This is exactly how a dealership should treat its customers. I absolutely love my Shadow Aero and will definitely be returning for any future motorcycle needs!”
“Bought 4 summer tires here. Price was fair and got them installed a day after ordering them. Installation and alignment were timely. Alex and the other technicians were great to deal with and do good work!”
“Dan is always very helpful in sending his techs to our location to get us up and going and help us with our detroits they aways get to the problem and get us up and going quickly thank you”
“I usually dont leave reviews but after reading a few bad ones i thought I'd share my experience today. Fast and friendly service.. I made an appointment and figured I'd be stuck waiting on my tires to be changed. Showed up early and checked in. They had me in and out quickly and back on the road with my new tires..”
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“I always come here, and they seem like they’re quick polite and on it. But on this particular day, they seem distracted not with it. I, had a low front tire And when I left it was still low. I seen one of the gentleman grab the air to fill the tires, but apparently did not. I was there on June 11 of 2024 at 2:53 PM. I always come here because usually they are on it and quick and polite. I will give them another chance bc they deserve that. Thanks”