The Verizon store in Saint Clairsville provides a positive experience for customers seeking mobile, 5G home internet, or business services. Customers can visit the store in person or choose to place orders online for convenient pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff is known for their friendly and helpful attitude, often going above and beyond to assist customers with various needs. Several reviews highlight staff members who are patient, knowledgeable, and kind, with one employee being particularly praised for helping with a number switch and entertaining a toddler during service. Customers also appreciate the staff's willingness to check stock across stores and offer solutions when items are out of stock. The store's team demonstrates excellent customer service, including handling special needs customers with respect and patience. Overall, the store is viewed as a reliable and friendly place that offers great support and service for all Verizon needs, making it a trusted choice for both new and returning customers.
Was in recently to purchase a new IPad. I’m a recent widow and was so very grateful to the young man, Albert, who was so patient and helpful. Appreciated his expertise and kindness as he set up the IPad!
June 2024
I switched to Verizon and was having some issues getting my old number switched, Michael helped us out and was so kind as well as helped keep my toddler entertained!
February 2024
Best staff you could ask for. Always great at getting me what I need for a great price.