The Verizon store in Saint Clairsville provides a positive experience for customers seeking mobile, 5G home internet, or business services. Customers can visit the store in person or choose to place orders online for convenient pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff is known for their friendly and helpful attitude, often going above and beyond to assist customers with various needs. Several reviews highlight staff members who are patient, knowledgeable, and kind, with one employee being particularly praised for helping with a number switch and entertaining a toddler during service. Customers also appreciate the staff's willingness to check stock across stores and offer solutions when items are out of stock. The store's team demonstrates excellent customer service, including handling special needs customers with respect and patience. Overall, the store is viewed as a reliable and friendly place that offers great support and service for all Verizon needs, making it a trusted choice for both new and returning customers.
I’ve been a Verizon customer for over 8 yrs and no customer service has come close to what I’ve received at Verizon at the Highlands from Steve he went above and beyond to take care of me I recommend Steve!
December 2025
Fantastic service. Friendly, quick, great atmosphere.
October 2025
Garett did a wonderful job when we needed new phones! He is a great asset to your store and a wonderful, caring person!
