-
January 2024 by Samantha Rohrer
Kirk is amazing! He got new hubcaps for my Prius when other parts places said they weren't available. Customer service is top notch! Drove from Alliance to come to this store. We wouldn't go anywhere else now. See Kirk for all your auto needs. I'd give 10 stars if I could!
-
November 2023 by Denzil Mayle
I went there to buy parts on Saturday. The guy in front of me bought some and paid for they stood there 5 minutes talking to each other. So I walked out and went to did not have to wait for people to talk to each other I'll never shop here again
-
August 2023 by Sky Robinson
Friendly staff with great prices. Their rent a tool is perfect for anyone who needs a certain tool for a day.
-
May 2023 by Dwaine Everett
Great guys with a sense of humor!!
-
April 2023 by Newhouse Lock and Key
Stopped in this morning a little after 10 and there was nobody behind the counter everybody was in the back I waited I said excuse me and still got no help
-
January 2023 by Bo Whinnery
Very friendly and professional service.
-
September 2022 by Priscilla Solomon
Jeff was very helpful and kind. I trust and highly recommend this auto parts store.
-
September 2022 by Jamie Beel (Jay)
Great employees, always busy, great prices and everyone is so knowledgeable!
-
July 2022 by Nolan Bloor
The staff at AutoZone is always very friendly and courteous. They loan you told if you need them all you have to do is pay a deposit if they let you use the computer to scan that engine codes
-
July 2022 by Virginia Mitchell
Great prices and friendly service!
-
June 2022 by Patricia
I am a long time customer and I brought my battery back and was told I would recieve 10 bucks. The guy rang it as a return and now I have to wait for the money to go on my card. To the defense of the guy and the Salem store it is their policy. I have always had good service there. So tired of companies holding our money when they have already been paid. There was a day they would go into the cash register and give you 10 bucks without making it a big deal. Very greedy company. You couldnt give me the 10 bucks after I drove used my own gas to bring it?
-
June 2022 by D C
Always nice too visit n pay my commercial bill , don't get a chance too see faces only voices , so...it is great too see faces n smiles !!
-
March 2022 by Jeff Beck
Oh they're always a good staff sometimes overwhelmed but that's an auto parts store for you. Tried to order a battery for a BMW motorcycle okay so that's the first thing to know you can't expect AutoZone to deal with motorcycle batteries that are as specific as a motorcycle like BMW. I have and have owned a Harley-Davidson and a 1989 Honda VTR interceptor. Anybody reading this that knows about motorcycles understands very unique very vintage. AutoZone has always been able to find batteries and get batteries mainly off the shelf for both of those vehicles. My BMW took just a little bit different of a battery so we got it I went and picked it up it did not work. That's fine because I was taking care of as any customer would be with respect and quick service. The reverse charge for the return of the battery hit my account within an hour of the transaction. And they got to put a battery on the shelf that had an empty space so I return something to stock for them for someone else. And because they refunded the money so quickly I was able to go that same day and purchase a battery from my local motorcycle shop. My point is the customer service is amazing
-
March 2022 by Buddy Myers
People with very nice in there got everything I needed was out the door great place great parts great prices
-
February 2022 by josh young
Went in looking for some parts and found out it was cheaper at the dealership.