AutoZone Auto Parts on W State St in Salem, OH, is a top retailer for auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the exceptional customer service, highlighting staff members like Kirk, who go above and beyond to assist with specific needs, such as finding hubcaps when others could not. The team is consistently friendly and courteous, making visits enjoyable. AutoZone also provides convenient services, such as loaning tools for a deposit and allowing customers to use computers to scan engine codes. While the store may sometimes be busy, the staff remains helpful and efficient, ensuring that customers receive the assistance they need. Though some customers have experienced challenges with specific parts, such as motorcycle batteries, the store promptly addresses issues and processes returns quickly. Overall, AutoZone in Salem is highly recommended for anyone needing vehicle parts or advice, known for its reliable service and welcoming atmosphere.
This store is one of the best!!! Not only does it have an excellent store manager, Kirk, it also has an amazing commercial team!! One of the best stores around
May 2025
I had an issue with a defective part and the manufacturer played in the gray with the replacement part. The store manager Kurt went above and beyond to insure customer satisfaction. Thank you for your assistance in fairly resolving the issue.
May 2025
Very nice people who are friendly and know a lot about cars.
